Field Care Supervisor

Cera Care Ltd; Rochdale; Hybrid; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Employee benefits platform

Employee Assistance Programme

Mobile phone provided

Company pension

25 days holiday

DBS/PVG paid

Free uniform

Recognition rewards

Job summary

Cera Care Ltd in the United Kingdom is seeking a Field Care Supervisor to drive high-quality in-home care, develop robust care plans, perform client assessments and shadow Care Workers to monitor care delivery.

This role is field-heavy (75–95%), with 25–5% office work for admin, audits, interviews and meetings. You will ensure safety, compliance, and excellent service as part of our technology-enabled care team.

Qualifications

• NVQ desirable but not essential.
• NVQ and in-house training for career development.
• Full flexibility to manage field and office tasks.
• Experience in supervision of care staff is preferred.

Responsibilities

• Supervise carers on an ongoing basis.
• Ensure customers' requirements are met.
• Ensure the team delivers safe, quality care.
• Meet & greet new packages.
• Have local knowledge of the area.
• Create and review care plans.
• Audit MAR charts and log books.
• Carry out carer spot checks and field supervisions.
• Interview carers and support with compliance.
• Attend provider meetings and support business opportunities.
• Hands-on carer duties.
• Participate in out-of-hours on-call.
• Participate in team meetings.

Skills

Care sector knowledge

Organised

Flexible

Education

NVQ desirable

Job description

Salary:£26,000 per annum

About the role:

We are looking for a passionate Field Care Supervisor to become an ambassador for Cera and an extension of our family. You'll carry out initial introductions, construct care plans, conduct client assessments, and shadow Care Workers to monitor the provision of care in terms of quality. It will involve 75/95% of time out in the field and 25/5% in the office for administrative tasks. We have an opportunity to bring service and support to the most vulnerable in our communities and continue on our journey to being the UK's fastest growing technology-enabled care provider.

Responsibilities:

• - Responsible for the ongoing supervision on carers
• - Ensuring customers' requirements are met
• - Ensure your team are skilled and able to deliver a safe quality of care
• - Complete meet & greet of all new packages
• - Local knowledge of area
• - Complete care plans and reviews of them
• - Audits of MAR charts and Log books
• - Complete carer spot checks and field supervisions
• - Conducting Carer Interviews and supporting with compliance
• - Attend provider meetings and support with business opportunities
• - Hands on carer
• - Take part in Out of hours on call
• - Engage in team meetings

Background and Experience:

• - Fully flexible
• - Excellent knowledge of care sector
• - Organised
• - NVQ desirable but not essential
• - NVQ and in-house Training and development for your role and future Career with us
• - We Care our new employee benefits platform which offers shopping discounts and cashback from over 800 retailers
• - Employee Assistance Programme
• - Mobile phone and other required tech
• - Company pension scheme
• - 25 days holiday entitlement + bank holidays on top
• - Paid DBS/PVG
• - Free uniform
• - Service and recognition rewards

About Cera

Cera's vision is to empower people to live their best lives, in their own home, through the use of technology, professional care and support. Joining Cera, you are contributing to making this vision a reality. The work you do promotes the dignity, respect, independence and choice of our service users, enabling you to make a real difference.

We are changing the way people receive care by empowering our professional carers with insight and improved decision making. Our technology is enabling carers to do what they do best, care.