Field Care Supervisor

Cera Care Ltd.; Burton upon Trent; Hybride; GBP 26 000 - 32 000; Plein temps

Avantages offerts par ce poste

NVQ training

In-house training

Employee benefits platform

Employee Assistance Programme

Mobile phone and tech

Company pension

25 days holiday + bank holidays

Paid DBS/PVG

Mileage allowance

Free uniform

Service and recognition rewards

Résumé du poste

Cera Care Ltd. is looking for a Field Care Supervisor to join our team in the UK. You’ll lead and monitor care delivery, build care plans, conduct client assessments and shadow care workers to ensure high-quality care.

Expect approximately 75–95% field time with some office duties for administration. The role is permanent, full-time (37.5 hours per week) with a competitive salary of £29,100 per year. You’ll be an ambassador for Cera in communities and help us grow as a technology-enabled care

Qualifications

• Fully flexible and adaptable to changing duties.
• Proven work history in care or related fields.
• Good knowledge of the UK care sector.
• Demonstrates passion and commitment to quality care.
• Excellent communication and IT skills.
• Well organised with attention to detail.
• NVQ desirable but not essential.

Responsabilités

• Ongoing supervision of carers.
• Ensure customers' requirements are met.
• Ensure team delivers safe, quality care.
• Meet & greet new packages.
• Local area knowledge and presence.
• Create and review care plans.
• Conduct risk assessments.
• Audit MAR charts and log books.
• Carer spot checks and field supervisions.
• Support with compliance and interviews.
• Attend provider meetings and explore opportunities.
• Hands-on carer when needed.
• Participate in out-of-hours on-call.
• Engage in team meetings.

Connaissances

Flexibility

Work history

Care sector knowledge

Passionate

Communication skills

IT skills

Organised

NVQ desirable

Formation

NVQ desirable

Description du poste

Position: Field Care Supervisor

Reporting to: Registered Manager

Contract Type: Permanent, Full Time, 37.5hrs per week

Salary: £29,100 per annum

About the role:

We are looking for a passionate Field Care Supervisor to become an ambassador for Cera and an extension of our family. You'll carry out initial introductions, construct care plans, conduct client assessments, and shadow Care Workers to monitor the provision of care in terms of quality. It will involve 75/95% of time out in the field and 25/5% in the office for administrative tasks. We have an opportunity to bring service and support to the most vulnerable in our communities and continue on our journey to being the UK's fastest growing technology-enabled care provider.

Responsibilities:

• Responsible for the ongoing supervision on carers
• Ensuring customers' requirements are met
• Ensure your team are skilled and able to deliver a safe quality of care
• Complete meet & greet of all new packages
• Local knowledge of area
• Complete care plans and reviews of them
• Risk assessments
• Audits of MAR charts and Log books
• Complete carer spot checks and field supervisions
• Conducting Carer Interviews and supporting with compliance
• Attend provider meetings and support with business opportunities
• Hands on carer
• Take part in Out of hours on call
• Engage in team meetings

Background and Experience:

• Fully flexible
• Proven work history
• Excellent knowledge of care sector
• Passionate
• Good communication skills
• Good IT skills
• Organised
• NVQ desirable but not essential

Benefits:

• NVQ and in-house Training and development for your role and future Career with us
• We Care our new employee benefits platform which offers shopping discounts and cashback from over 800 retailers
• Employee Assistance Programme
• Mobile phone and other required tech
• Company pension scheme
• 25 days holiday entitlement + bank holidays on top
• Paid DBS/PVG
• Mileage Allowance
• Free uniform
• Service and recognition rewards

About Cera

Cera's vision is to empower people to live their best lives, in their own home, through the use of technology, professional care and support. Joining Cera, you are contributing to making this vision a reality. The work you do promotes the dignity, respect, independence and choice of our service users, enabling you to make a real difference.

We are changing the way people receive care by empowering our professional carers with insight and improved decision making. Our technology is enabling carers to do what they do best, care.