Field Care Supervisor

Cera Care; Southampton; On-site; GBP 13,000 - 16,000; Part time

Benefits offered by this job

NVQ training and in-house development

Employee Assistance Programme

Company pension scheme

25 days holiday + bank holidays

Paid DBS/PVG

Job summary

Cera Care in Southampton is seeking a Field Care Supervisor to act as an ambassador for the company. You will conduct client assessments, build care plans, and shadow Care Workers to ensure high quality care.

The role involves 75-95% field time and 5-25% office work. It is a permanent, part-time position at 20 hours per week with a salary of £14,500 per annum.

Qualifications

• Proven work history in care settings.
• Excellent knowledge of the care sector and standards.
• Strong communication and IT skills are essential.
• Organised with ability to manage multiple tasks.

Responsibilities

• Supervise carers on an ongoing basis.
• Ensure customers' requirements are met and care quality is maintained.
• Ensure team is skilled to deliver safe, high-quality care.
• Complete meet & greet for new packages and develop care plans.
• Conduct risk assessments and reviews of care plans.
• Perform carer spot checks and field supervision.
• Participate in provider meetings and support business opportunities.

Skills

Care sector knowledge

Communication skills

IT skills

Organised

Education

NVQ desirable

Job description

Position: Field Care Supervisor

Reporting to: Registered Manager

Contract Type: Permanent, Part Time, 20hrs per week

Salary: £14,500 per annum

About the role:

We are looking for a passionate Field Care Supervisor to become an ambassador for Cera and an extension of our family. You'll carry out initial introductions, construct care plans, conduct client assessments, and shadow Care Workers to monitor the provision of care in terms of quality. It will involve 75/95% of time out in the field and 25/5% in the office for administrative tasks. We have an opportunity to bring service and support to the most vulnerable in our communities and continue on our journey to being the UK's fastest growing technology-enabled care provider.

Responsibilities:

• Responsible for the ongoing supervision on carers
• Ensuring customers' requirements are met
• Ensure your team are skilled and able to deliver a safe quality of care
• Complete meet & greet of all new packages
• Local knowledge of area
• Complete care plans and reviews of them
• Risk assessments
• Audits of MAR charts and Log books
• Complete carer spot checks and field supervisions
• Conducting Carer Interviews and supporting with compliance
• Attend provider meetings and support with business opportunities
• Hands on carer
• Take part in Out of hours on call
• Engage in team meetings

Background and Experience:

• Fully flexible
• Proven work history
• Excellent knowledge of care sector
• Passionate
• Good communication skills
• Good IT skills
• Organised
• NVQ desirable but not essential

Benefits:

• NVQ and in-house Training and development for your role and future Career with us
• We Care our new employee benefits platform which offers shopping discounts and cashback from over 800 retailers
• Employee Assistance Programme
• Mobile phone and other required tech
• Company pension scheme
• 25 days holiday entitlement + bank holidays on top
• Paid DBS/PVG
• Mileage Allowance
• Free uniform
• Service and recognition rewards

About Cera

Cera's vision is to empower people to live their best lives, in their own home, through the use of technology, professional care and support. Joining Cera, you are contributing to making this vision a reality. The work you do promotes the dignity, respect, independence and choice of our service users, enabling you to make a real difference.

We are changing the way people receive care by empowering our professional carers with insight and improved decision making. Our technology is enabling carers to do what they do best, care.