Field-Based Informatics Specialist (UKI) | Lab IT & Training

Abbott Laboratories; Witney; On-site; GBP 60,000 - 85,000; Full time

Benefits offered by this job

Competitive salary

Defined contribution pension

Private healthcare

Life assurance

Flexible benefits

Job summary

Abbott Diagnostics is seeking an AlinIQ InformaticsTechnical Specialist to deliver and support complex IT infrastructure solutions across Abbott's Digital Health applications. This field-based role involves full project lifecycle work from implementation to optimization and ongoing customer support.

Travel to customer sites is required up to 80%, with emphasis on strong communication, problem-solving, and collaboration across teams to ensure laboratories maximise Abbott’s informatics platform

Qualifications

• Bachelor’s degree or equivalent in CS/IS/Medical Informatics or related field.
• Technical understanding of IT systems in healthcare, diagnostics, or lab environments.
• Experience installing, configuring, or supporting laboratory informatics systems (LIS, middleware, analyser management, inventory).
• Excellent customer-facing and communication skills.

Responsibilities

• Implement and configure AlinIQ Digital Health applications per customer requirements.
• Collaborate with project teams to validate technical needs.
• Integrate software/hardware components and advise on appropriate infrastructure.
• Deliver structured end-user training.
• Provide post-implementation support and performance optimization.
• Build strong customer relationships as a technical advisor.
• Document updates and maintain project records.
• Participate in customer meetings and internal sessions.
• Support continuous improvement through feedback and enhancements.
• Travel to customer sites up to 80%.

Skills

Analytical thinking

Customer-facing

Independent work

Problem solving

Education

Bachelor’s degree in Computer Science or Information Systems or Medical Informatics

Tools

MS Office

MS Project

Smartsheet

Job description

Abbott Diagnostics is seeking an AlinIQ InformaticsTechnical Specialist to deliver and support complex IT infrastructure solutions across Abbott's Digital Health applications. This field-based role involves full project lifecycle work from implementation to optimization and ongoing customer support.

Travel to customer sites is required up to 80%, with emphasis on strong communication, problem-solving, and collaboration across teams to ensure laboratories maximise Abbott’s informatics platform