Field-Based HVAC Product Support Engineer

Wolseley UK; Warwick; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading specialist trade merchant in the UK is seeking a Product Support Engineer to provide technical assistance and resolve air conditioning issues. This permanent role offers a competitive salary and extensive benefits, including annual leave and a pension scheme. Candidates should have a degree in Mechanical or HVAC Engineering and 3-5 years of relevant experience. You will work Monday to Friday, providing support to customers and service teams, and maintaining product knowledge through site visits.

Benefits

Competitive salary

Bonus potential

Generous pension scheme

Enhanced maternity/adoption leave

Access to healthcare and wellbeing programs

Qualifications

• 3–5 years of experience in HVAC or air conditioning technical support.
• Strong understanding of electrical systems and control technologies.
• Valid driver's license.

Responsibilities

• Provide technical assistance to customers and service engineers.
• Diagnose and resolve complex product installation issues.
• Maintain in-depth knowledge of air conditioning products.

Skills

Technical assistance skills

Diagnostic skills

Knowledge of refrigeration cycles

Good computer skills

Education

Degree or diploma in Mechanical Engineering or HVAC Engineering

Job description

A leading specialist trade merchant in the UK is seeking a Product Support Engineer to provide technical assistance and resolve air conditioning issues. This permanent role offers a competitive salary and extensive benefits, including annual leave and a pension scheme. Candidates should have a degree in Mechanical or HVAC Engineering and 3-5 years of relevant experience. You will work Monday to Friday, providing support to customers and service teams, and maintaining product knowledge through site visits.