Fast-Paced Logistics Customer Service Champion

Candid Hire; Hessle; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

22 days holiday + Bank Holidays

BUPA Connect health cover

Pension scheme

Positive workplace culture

Long-term opportunities

Job summary

A logistics company based in the UK is seeking a Customer Service Representative to join its team. This role involves handling customer queries, resolving delivery issues, and supporting smooth operations. The ideal candidate should have previous customer service experience, particularly in logistics, and demonstrate strong communication and problem-solving skills. You will work in a fast-paced, team-oriented environment and enjoy benefits such as health cover and a pension scheme.

Qualifications

• Previous experience in a customer service role, preferably in logistics or supply chain.
• Ability to multitask and manage time effectively in a busy environment.
• Proficiency with IT systems and willingness to learn new tools.

Responsibilities

• Respond to customer queries via phone and email.
• Investigate and resolve delivery and service issues.
• Liaise with warehouse and transport teams for effective service.

Skills

Strong communication skills

Problem-solving skills

Multitasking

Comfortable using IT systems

Team player attitude

Job description

A logistics company based in the UK is seeking a Customer Service Representative to join its team. This role involves handling customer queries, resolving delivery issues, and supporting smooth operations. The ideal candidate should have previous customer service experience, particularly in logistics, and demonstrate strong communication and problem-solving skills. You will work in a fast-paced, team-oriented environment and enjoy benefits such as health cover and a pension scheme.