Global Customer Operations & Logistics Lead

Hanhaa GenX; Greater London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A technology innovator in logistics based in London is looking for a Customer Operations Executive to manage customer orders and enhance operational efficiency while interacting with multiple couriers. The successful candidate will possess strong communication skills and a proactive attitude, with experience in operations and a proficiency in MS Office. This office-based role offers competitive rewards and opportunities for career development.

Benefits

Competitive rewards package

Ongoing support and development

Qualifications

• Proven working experience in operations.
• Experience in booking international shipments and dealing with customs.
• Proficiency in English.

Responsibilities

• Fulfilling customer orders by operating our DMS system and liaising with multiple couriers.
• Arrange and conduct business meetings with suppliers and stakeholders.
• Maintain detailed records of meetings, actions, orders, inventory, invoices.

Skills

Highly motivated individual

Communication and customer service skills

Time management and planning skills

Tools

MS Office

CRM software (e.g. Zoho)

Job description

A technology innovator in logistics based in London is looking for a Customer Operations Executive to manage customer orders and enhance operational efficiency while interacting with multiple couriers. The successful candidate will possess strong communication skills and a proactive attitude, with experience in operations and a proficiency in MS Office. This office-based role offers competitive rewards and opportunities for career development.