Fast-Paced Café Associate — Five-Star Service

Marks & Spencer Plc; Newbury; On-site; GBP 17,000 - 21,000; Part time

Job summary

Marks & Spencer Plc is seeking team members for the M&S Café to deliver fast, friendly service in a high-pressure retail environment. You will take and fulfil orders with a digital toolkit, ensure food safety, and support colleagues to keep the cafe running smoothly during busy periods.

Ideal candidates are digitally confident, team players, and able to stay calm under pressure while delivering five-star customer service. Flexible scheduling is expected to meet seasonal demand.

Qualifications

• Strong customer service and communication skills.
• Ability to work quickly and accurately in a fast-paced environment.
• Comfortable using POS and order fulfilment tools.
• Maintains high food safety standards at all times.

Responsibilities

• Take and fulfil customer orders efficiently.
• Maintain clean and safe café area and food handling.
• Provide five-star service during peak periods.
• Support team members and adapt to in-store needs as required.

Skills

Customer service

Teamwork

Under pressure

Digital literacy

Tools

POS system

Order fulfilment tools

Job description

Marks & Spencer Plc is seeking team members for the M&S Café to deliver fast, friendly service in a high-pressure retail environment. You will take and fulfil orders with a digital toolkit, ensure food safety, and support colleagues to keep the cafe running smoothly during busy periods.

Ideal candidates are digitally confident, team players, and able to stay calm under pressure while delivering five-star customer service. Flexible scheduling is expected to meet seasonal demand.