Christmas Café Assistant — Fast-Paced, Five-Star Service

Marks & Spencer Plc; Greater London; On-site; GBP 18,000 - 23,000; Part time

Job summary

Marks & Spencer Plc seeks staff for its M&S Café, offering hands-on roles in a busy store cafe. You will greet customers, take orders, and deliver high-quality food and drinks with speed and care. Flexibility to work up to full-time hours in peak weeks is required.

Ideal candidates are digitally confident, maintain top food safety standards, and thrive in a fast-paced team environment, delivering five-star service even during rush periods.

Qualifications

• Hands-on, high-pressure role in a busy cafe environment.
• Brand ambassador delivering warm, five-star service.
• Able to use store tools to take and fulfil orders quickly.
• Maintain impeccable food safety standards in a fast-paced setting.
• Work well within a high-performance team.
• Demonstrate flexibility to adapt to varying hours and locations.

Responsibilities

• Take and fulfil customer orders in a fast-paced cafe.
• Maintain food safety standards and cleanliness.
• Provide friendly, attentive service to customers during busy periods.
• Support colleagues to ensure smooth cafe operations.
• Adapt to changing shift patterns and duties as needed.

Skills

Customer service

Digital literacy

Teamwork

Food safety

Under pressure

Tools

POS system

Order fulfilment tools

Job description

Marks & Spencer Plc seeks staff for its M&S Café, offering hands-on roles in a busy store cafe. You will greet customers, take orders, and deliver high-quality food and drinks with speed and care. Flexibility to work up to full-time hours in peak weeks is required.

Ideal candidates are digitally confident, maintain top food safety standards, and thrive in a fast-paced team environment, delivering five-star service even during rush periods.