Fast-Paced Cafe Associate — Five-Star Service

Marks and Spencer; Llantrisant; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks & Spencer Cafe is recruiting for a Cafe Customer Assistant to join the M&S Café—the heart of our store where customers come to recharge. This hands-on, high-pressure role suits those who can maintain pace, stay calm under pressure, and deliver warm, five-star service.

You will be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.

Qualifications

• Ability to work in a fast-paced café environment.
• Digital confidence to use ordering tools.
• Commitment to food safety and quality.

Responsibilities

• Take and fulfil orders quickly to keep customers moving.
• Maintain impeccable food safety standards.
• Provide five-star service under pressure.
• Advise customers on food and drinks.
• Support smooth café operations during peak periods.
• Work as part of a high-performing team.

Job description

Marks & Spencer Cafe is recruiting for a Cafe Customer Assistant to join the M&S Café—the heart of our store where customers come to recharge. This hands-on, high-pressure role suits those who can maintain pace, stay calm under pressure, and deliver warm, five-star service.

You will be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.