Christmas Café Assistant - Fast-Paced, Five-Star Service

Marks & Spencer Plc; Cardiff; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks & Spencer Plc is seeking a cafe team member to join the M&S Café. You will serve food and drinks, take orders, and ensure smooth café operations, even during the busiest periods. You’ll be a brand ambassador, delivering five‑star service with a calm, friendly approach.

Applicants should be digitally confident to use the café’s tools for order taking and fulfilment. The role requires focus on speed, accuracy, and impeccable food safety standards while working as part of a fast-paced team.

Qualifications

• Experience in fast-paced consumer service.
• Ability to work under pressure during peak times.
• Able to handle multiple orders and cash transactions.

Responsibilities

• Prepare and serve food and drinks in the M&S Café.
• Take orders accurately and fulfil them quickly.
• Maintain high standards of food safety and cleanliness.
• Provide warm, five-star service to customers.

Skills

Customer service

Stamina under pressure

Multitasking

POS familiarity

Tools

POS system

Job description

Marks & Spencer Plc is seeking a cafe team member to join the M&S Café. You will serve food and drinks, take orders, and ensure smooth café operations, even during the busiest periods. You’ll be a brand ambassador, delivering five‑star service with a calm, friendly approach.

Applicants should be digitally confident to use the café’s tools for order taking and fulfilment. The role requires focus on speed, accuracy, and impeccable food safety standards while working as part of a fast-paced team.