Café Associate — Fast, Five-Star Service (Flexible Hours)

Marks & Spencer Plc; London Colney; On-site; GBP 12,000 - 15,000; Full time

Job summary

Marks & Spencer Plc is hiring for a busy M&S Café role during the festive season. The job focuses on delivering warm, five-star service in a high-pressure, fast-paced environment where customers come to recharge.

You’ll handle orders quickly with digital tools, maintain high food-safety standards, and help the team keep the café running smoothly even at peak times. Ideal candidates are calm under pressure, flexible, and able to work when needed; training is provided to deliver excellent customer

Responsibilities

• Make great food and drink recommendations while ensuring the café operates smoothly during peak periods.
• Be digitally confident and use tools to take and fulfil orders quickly to keep customers moving.
• Maintain impeccable food safety standards while juggling orders and queues.
• Support colleagues and contribute to a high-performance culture, remaining flexible to cover needed areas.

Job description

Marks & Spencer Plc is hiring for a busy M&S Café role during the festive season. The job focuses on delivering warm, five-star service in a high-pressure, fast-paced environment where customers come to recharge.

You’ll handle orders quickly with digital tools, maintain high food-safety standards, and help the team keep the café running smoothly even at peak times. Ideal candidates are calm under pressure, flexible, and able to work when needed; training is provided to deliver excellent customer