Family Services Admin & Meetings Coordinator

Adecco; Wolverhampton; On-site; GBP 26,000 - 29,000; Full time

Job summary

City of Wolverhampton Council is seeking a skilled Business Support Administrator to join the Families team. Based at City Archives, Wolverhampton, you will provide essential admin and financial support, ensuring services run smoothly while upholding outstanding customer service.

The post requires experience in administration, strong organisation, and adept MS Office skills, with a proactive, independent work style and teamwork across departments.

Qualifications

• Previous Business Support / Administration experience
• Strong organisational and time management skills
• Excellent communication and customer service skills
• Experience using Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint
• Experience managing confidential information accurately and professionally
• The ability to prioritise workloads and work effectively in a fast-paced environment
• Minute-taking experience is desirable

Responsibilities

• Providing comprehensive administrative support to the Families Directorate
• Acting as a first point of contact for internal and external enquiries
• Organising, attending, and supporting meetings, including taking minutes and distributing actions
• Managing diaries, scheduling meetings, and coordinating events and conferences
• Processing financial transactions and supporting budget administration
• Ordering goods, equipment, and resources in line with Council procedures
• Managing incoming and outgoing correspondence, including email inboxes and post
• Supporting recruitment and interview processes, including preparing interview packs and correspondence
• Monitoring and managing Freedom of Information requests within required timescales
• Preparing professional documents, reports, presentations, and training materials
• Maintaining accurate records and updating service databases
• Supporting Health & Safety requirements within Families Directorate buildings
• Working collaboratively with colleagues, managers, and partner agencies to ensure effective service delivery

Skills

Organisational skills

Time management

Communication

Customer service

Minute-taking

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

PowerPoint

Job description

City of Wolverhampton Council is seeking a skilled Business Support Administrator to join the Families team. Based at City Archives, Wolverhampton, you will provide essential admin and financial support, ensuring services run smoothly while upholding outstanding customer service.

The post requires experience in administration, strong organisation, and adept MS Office skills, with a proactive, independent work style and teamwork across departments.