Administrative Assistant — Customer-Focused Admin Support

WMJobs; Wolverhampton; On-site; GBP 27,000 - 29,000; Full time

Job summary

Wolverhampton Homes Ltd in Wolverhampton is looking for an Administrative Assistant to join the Corporate Services Division. You will provide administration support to a range of teams and help deliver an excellent customer experience.

This permanent role offers 37 hours per week with a salary of £26,753 to £28,741. The successful candidate will have strong communication skills, resilience and an ability to work across service areas.

Qualifications

• Provide administration support including note taking and record keeping.
• Handle customer inquiries using multiple communication methods.
• Deliver high levels of customer satisfaction with frontline service.
• Work to timescales and deadlines to meet performance indicators.

Responsibilities

• Assist in the provision of a full range of administration and support services, that are essential in the day-to-day effective control of the services.
• Be an active member ensuring successful delivery of the service aims and objectives.
• Provide administration support including note taking, accurately maintaining records, resolving customer enquires using various communication methods.
• Provide high levels of customer satisfaction, ensuring that a customer focused front-line service is delivered.
• Work to timescales and deadlines to meet performance indicators.

Skills

Customer service

Communication skills

Flexibility

Learning mindset

Job description

Wolverhampton Homes Ltd in Wolverhampton is looking for an Administrative Assistant to join the Corporate Services Division. You will provide administration support to a range of teams and help deliver an excellent customer experience.

This permanent role offers 37 hours per week with a salary of £26,753 to £28,741. The successful candidate will have strong communication skills, resilience and an ability to work across service areas.