Family Help Admin & Data Support Officer

Cheshire West and Chester; Ellesmere Port; On-site; GBP 19,000 - 24,000; Full time

Job summary

Cheshire West and Chester Council seeks an experienced Business Support Assistant to join the Family Help and Family Help Safeguarding teams in Ellesmere Port. You will deliver high-quality administrative and business support, handling enquiries, maintaining records, producing reports, and assisting with service planning and performance monitoring.

The role involves coordinating meetings, taking minutes, supporting reception duties, and ensuring accuracy, confidentiality and customer service

Responsibilities

• Provide a comprehensive range of administrative and business support services to the Family Help and Family Help Safeguarding teams in Ellesmere Port.
• Manage enquiries, maintain accurate records and databases, and prepare correspondence, reports and presentations.
• Organise meetings, take minutes and support reception functions where required.
• Produce and analyse service information, reports and data to support managers and service planning and decision-making.

Job description

Cheshire West and Chester Council seeks an experienced Business Support Assistant to join the Family Help and Family Help Safeguarding teams in Ellesmere Port. You will deliver high-quality administrative and business support, handling enquiries, maintaining records, producing reports, and assisting with service planning and performance monitoring.

The role involves coordinating meetings, taking minutes, supporting reception duties, and ensuring accuracy, confidentiality and customer service