Family Hubs Admin & SEND Support Specialist

Wollborg Michelson Personnel Service Inc; Oldbury; Presencial; GBP 21.000 - 24.000; Jornada completa

Descripción de la vacante

Sandwell Metropolitan Borough Council is seeking a Best Start in Life Administrator to provide high-quality, confidential administrative support to Family Hubs and the SEND service. The role focuses on partnering across education, health, social care and community services to improve outcomes for children with SEND and their families.

Key duties include promoting hub access, signposting services, coordinating autism assessment pathways, and supporting diagnostic progress with timely monitoring

Formación

• GCSEs in English and Maths at Grade C/4 or above.
• A recognised Business Administration qualification or equivalent experience.
• Experience of working with young children and families is desirable.
• Experience with Microsoft Office applications (Outlook, Word, Excel).
• Experience dealing with enquiries from customers, professionals or the public.

Responsabilidades

• Promote the Best Start in Life Family Hubs and signpost families to services.
• Act as a first point of contact for families, professionals and partners.
• Support administration of the under-5 autism assessment pathway and information coordination.
• Assist Early Years team to support the diagnostic process and progress assessments.
• Respond to enquiries via email, Teams, telephone and in person.

Conocimientos

Enquiry handling

Customer service

Communication

Educación

GCSE English and Maths (Grade C/4+)

Business Administration qualification (NVQ2/3) or equivalent

Herramientas

Microsoft Office (Outlook, Word, Excel)

Descripción del empleo

Sandwell Metropolitan Borough Council is seeking a Best Start in Life Administrator to provide high-quality, confidential administrative support to Family Hubs and the SEND service. The role focuses on partnering across education, health, social care and community services to improve outcomes for children with SEND and their families.

Key duties include promoting hub access, signposting services, coordinating autism assessment pathways, and supporting diagnostic progress with timely monitoring