Factoring & Estates Support Specialist

New Gorbals Housing Association Ltd; Glasgow; Hybrid; GBP 32,000 - 35,000; Full time

Job summary

New Gorbals Housing Association Ltd in Glasgow is recruiting a Factoring Assistant to support our services for factored owners and other non-SST tenures. You will be the first point of contact for customers and provide substantial administrative support to the service delivery.

The role requires knowledge of factoring legislation, strong verbal and written communication for estate management and repairs, and excellent policy writing and presentation skills.

Qualifications

• Experience understanding legislation related to factoring, shared ownership and Mid-Market Rent.
• Excellent verbal and written communication for estate management and repairs.
• Strong presentation and policy writing skills.

Responsibilities

• Be first point of contact for customers on factoring service issues.
• Provide significant administrative support to service delivery.
• Assist with estate management and repairs communications.

Skills

Factoring legislation knowledge

Communication skills

Policy writing

Job description

New Gorbals Housing Association Ltd in Glasgow is recruiting a Factoring Assistant to support our services for factored owners and other non-SST tenures. You will be the first point of contact for customers and provide substantial administrative support to the service delivery.

The role requires knowledge of factoring legislation, strong verbal and written communication for estate management and repairs, and excellent policy writing and presentation skills.