Factoring Officer

Scottish Federation of Housing Associations; Invergordon; Hybrid; GBP 37,000 - 40,000; Full time

Benefits offered by this job

28 days annual leave

Training opportunities

Day one sick pay

Company pension

Employee assistance program

Family friendly policies

Job summary

Highland Residential is seeking a dedicated Factoring Officer to provide residential factoring and communal areas service to private owners, clients and residents’ committees. The role combines office, remote work, and site visits across the Highlands.

The ideal candidate has factoring or property management experience, a relevant qualification, and strong financial analysis skills. A hybrid working model and a supportive team environment are offered.

Qualifications

• Experience within factoring or property management roles and delivering excellent customer services.
• Appropriate professional factoring qualification or building related discipline, or willingness to undertake a relevant qualification.
• Good understanding of Scottish Factoring legislation including Code of Conduct for Factors.
• Knowledge of Written Statement of Service and Deed of Conditions; safety and compliance requirements.
• Demonstrated proficiency in financial analysis and analytic reporting.

Responsibilities

• Provide residential factoring and communal areas service to owners, clients, and residents’ committees.
• Deliver high-quality factoring and property management services in line with legislation and policies.
• Perform site visits across the Highlands as part of a hybrid role.

Skills

Factoring experience

Financial analysis

Analytical reporting

Customer service

Education

Factoring qualification or building discipline

Willing to undertake relevant qualification

Job description

About the Role

Highland Residential is looking for a dedicated and knowledgeable Factoring Officer to provide a professional residential factoring and communal areas service to private fully factored owners, clients and residents’ committees complying with legislation, internal policies, and procedures.

This hybrid position offers a mix of office and remote working, along with site visits across the Highlands.

About You

We are seeking a proactive, organised, and customer-focused individual with a strong background in Factoring or Property Management. To thrive in this role, you will need to have a proven track record in delivering a Factoring or Property Management service to a variety of clients.

We’re looking for someone with…

Experience within factoring or property management roles and delivering excellent customer services.

An appropriate professional factoring qualification or building related discipline, or willing to undertake a relevant qualification

Good understanding of Scottish Factoring legislation including Code of Conduct for Factors.

Good understanding of Written Statement of Service and Deed of Conditions.

Good understanding of safety and compliance requirements.

The ability to demonstrate proficient financial analysis skills and analytic reporting capabilities.

Alternative Job Titles you may have had are

Factoring Officer, Junior Factoring Officer, Assistant Factoring Officer, Factoring Operations Officer.

About Highland Residential

Highland Residential provides excellent property management and factoring services across the Highland region. We are committed to delivering high standards of customer service and fostering positive relationships within the communities we serve. Our team is passionate about creating a welcoming and supportive work environment where staff can develop their skills and enjoy a balanced work-life structure through our hybrid working model. We are proud of our customer-first approach, and our values—Being Caring, Being Professional, and Being Adaptable—are at the heart of everything we do. Highland Residential offers an engaging workplace for those eager to make a meaningful impact in property services.

What we are offering

We value our employees and offer many benefits including, but not limited to:

• 28 days annual leave entitlement plus 12 days business/public holidays
• Development and training opportunities
• Day one sick pay
• Company pension scheme
• Access to an employee assistance program available 24/7
• Family friendly policies

Please note that we are unable to offer visa sponsorship for this role; therefore, applications will only be considered from candidates who already have the unrestricted right to work in the UK.

Full salary & employment details

Contract Terms: 35 hours per week (full time), permanent
Salary: £36,690 - £40,109 per annum, Grade F4 - F1 + car allowance of £1,444 per annum. Salary placing will normally be at the first point of the scale.
Location: Invergordon with hybrid working (a mix of office and remote working, along with site visits across the Highlands).
Closing Date: Wednesday 23rd September at noon
Interview Date: Thursday, 1st October

Full Time

Email address:[e-mail]