Facilities & Workplace Operations Specialist

Rockstar; Leeds; On-site; GBP 26,000 - 36,000; Full time

Job summary

Rockstar Leeds is seeking a passionate Workplace Coordinator to join the Workplace Services team, coordinating day-to-day site operations and facilities services in our Leeds studio.

In this in-office role, you will manage contracts, oversee service providers, conduct site checks, maintain documentation, and generate reports to support a creative, safe, and collaborative working environment.

Qualifications

• 3+ years experience in a workplace operations or administration role within a complex environment.
• Experience managing service contracts.
• Strong understanding of current safety legislation and standard processes.
• Outstanding communication skills with the ability to work independently, prioritize, and seek guidance when necessary.
• Strong organisational, planning and project management abilities, with a strategic approach to problem-solving.
• Process-driven and outcome-focused, with a commitment to continuous improvement and accurate documentation.
• Experience in overlapping support areas such as IT, administration, or operations.
• Proficient in Microsoft Office (Outlook, Word, Excel).

Responsibilities

• Serve as a key point of contact for WPS communications.
• Log, prioritize, and delegate workplace issues to the appropriate team member or contractor, tracking them through to resolution.
• Oversee daily operations of WPS contracts and services (e.g., cleaning, waste, drinks), ensuring consistently high standards.
• Conduct regular site checks and audits to maintain service quality.
• Maintain trackers and management systems, producing reports for WPS and other support teams as needed.
• Support procurement and administration of WPS, including coordination of team and project purchase orders.
• Produce and manage facilities documentation following company standards.
• Perform ad-hoc duties as required to support the building and facilities.

Skills

Workplace operations

Administration

Contract management

Safety legislation knowledge

Communication

Planning & project management

Documentation

IT/Operations collaboration

Tools

Microsoft Office

Outlook

Word

Excel

Job description

Rockstar Leeds is seeking a passionate Workplace Coordinator to join the Workplace Services team, coordinating day-to-day site operations and facilities services in our Leeds studio.

In this in-office role, you will manage contracts, oversee service providers, conduct site checks, maintain documentation, and generate reports to support a creative, safe, and collaborative working environment.