Facilities Scheduler - End-to-End Work Orders & CAFM Pro

Jones Lang LaSalle Incorporated; Warrington; On-site; GBP 26,000 - 34,000; Full time

Job summary

Jones Lang LaSalle (JLL) is seeking a facilities coordinator to manage work orders across a large portfolio and ensure services are delivered to high standards. Based on-site in Cheshire, you’ll coordinate planned and reactive maintenance and maintain CAFM records.

You’ll work with external suppliers, monitor SLAs, contribute to process improvements, and continuously develop your skills while adapting to evolving business needs.

Qualifications

• 2+ years in work order management, scheduling or mobile resource planning.
• Experience coordinating service delivery in a mobile field-force or subcontractor environment.
• Proven ability to work in a customer-focused environment with demanding SLAs.
• Strong written and verbal communication skills; able to build stakeholder relationships.
• Calm, organised, and resilient under pressure in a fast-moving environment.
• Proactive mindset with attention to detail and high-quality service.

Responsibilities

• Manage work orders end-to-end, coordinating planned and reactive services.
• Maintain CAFM records to ensure efficiency and compliance.
• Monitor, action, and escalate work orders to meet SLAs.
• Build relationships with external suppliers and support procurement of services.
• Develop understanding of CAFM systems and contribute to process improvements.
• Support projects and adapt to evolving business needs.

Skills

Work order management

Scheduling

Mobile resource planning

Facilities Management experience

Vendor coordination

Customer-focused with SLAs

Communication skills

Calm under pressure

Detail-oriented

Tools

CAFM system

Job description

Jones Lang LaSalle (JLL) is seeking a facilities coordinator to manage work orders across a large portfolio and ensure services are delivered to high standards. Based on-site in Cheshire, you’ll coordinate planned and reactive maintenance and maintain CAFM records.

You’ll work with external suppliers, monitor SLAs, contribute to process improvements, and continuously develop your skills while adapting to evolving business needs.