Facilities Planner & Scheduler | WIP & Invoicing

Total Facilities Recruitment Limited; Warrington; On-site; GBP 21,000 - 27,000; Full time

Job summary

Total Facilities Recruitment Limited is seeking an experienced administrator to support a facilities environment. You will handle reactive jobs, generate reports, and liaise with engineers and suppliers to ensure timely, compliant service delivery.

Key duties include end-to-end work order management, procurement, invoicing, data quality, and performance reporting to meet SLA/KPI targets.

Qualifications

• Experience delivering high-class customer service
• An excellent telephone manner is essential
• Knowledge of working within a facilities environment
• Ability to hit the ground running

Responsibilities

• Handle reactive jobs received through the customer support process
• Coordinate end-to-end work order management including planned and reactive services
• Prepare reports and documentation
• Record information accurately to resolve service requests and incidents
• Monitor, action and escalate work orders to meet service levels
• Procure services from external partners and manage PO creation
• Raise invoices and valuations
• Collate timesheets from engineers and verify data quality
• Coordinate audits and monthly meetings
• Support regional teams and maintain SLA/KPI compliance

Job description

Total Facilities Recruitment Limited is seeking an experienced administrator to support a facilities environment. You will handle reactive jobs, generate reports, and liaise with engineers and suppliers to ensure timely, compliant service delivery.

Key duties include end-to-end work order management, procurement, invoicing, data quality, and performance reporting to meet SLA/KPI targets.