Facilities Coordinator: Contract Operations & Scheduling

WINNER; United Kingdom; On-site; GBP 26,000 - 36,000; Full time

Job summary

WINNER is recruiting a Facilities Coordinator to support day-to-day administration and coordination of a key client contract. You will coordinate scheduled works, manage work orders, and ensure documentation is completed accurately and on time.

Working with the Operations Supervisor and client, you will help deliver the service in line with KPIs, SLAs and requirements. This role is essential for smooth contract operations and accurate reporting.

Qualifications

• FM experience preferred.
• Experience coordinating cleaning or FM services.
• Experience managing work orders and schedules.
• Experience working with Purchase Orders (POs).

Responsibilities

• Coordinate and book cleaning works across the contract.
• Liaise with the client, site contacts, supervisors and cleaning teams.
• Manage and update work orders from instruction through to completion.
• Raise and manage Purchase Orders (POs) where required.
• Ensure teams have the correct information and documentation to complete works.
• Monitor outstanding and upcoming works and follow up where required.
• Collect and review completion reports, photographs and supporting documentation.
• Maintain accurate contract records and administrative systems.
• Monitor compliance documentation, training and site requirements.
• Support the Operations Supervisor with KPI and SLA reporting.
• Assist with client reporting, audits and general contract administration.
• Ensure completed works have the correct documentation and are ready for invoicing.
• Escalate operational, staffing or client issues to the Operations Supervisor

Skills

Organised

Detail-focused

Client communication

Follow-up skills

Multitasking

Systems & administration

Tools

Microsoft Office

Excel

Job management systems

Job description

WINNER is recruiting a Facilities Coordinator to support day-to-day administration and coordination of a key client contract. You will coordinate scheduled works, manage work orders, and ensure documentation is completed accurately and on time.

Working with the Operations Supervisor and client, you will help deliver the service in line with KPIs, SLAs and requirements. This role is essential for smooth contract operations and accurate reporting.