Facilities Contracts Administrator & Invoicing Specialist

ECG Facilities Services; West of England; Hybrid; GBP 22,000 - 30,000; Full time

Job summary

ECG Facilities Services in Bristol is seeking a Contracts Administrator to join our helpdesk team. You will log and manage service requests, raise reactive and quoted jobs, and ensure records are accurate in Corrigo and other client systems.

Working 40 hours per week, you will monitor SLAs, chase missing POs, provide data for CWBS and invoicing, and support monthly reporting to Head Office. Experience with CAFM systems and SLA-driven environments is essential.

Qualifications

• Experience in a Contracts Administrator, Helpdesk, Planner, Scheduler, or similar administrative role within facilities management, maintenance, construction, or housing.
• Familiarity with Corrigo or other CAFM systems.
• Experience working with SLAs and performance targets.

Responsibilities

• Log and manage service requests from email and phone.
• Raise reactive and quoted jobs and maintain records.
• File completed worksheets in Corrigo, SharePoint, and client systems.
• Monitor PPM activity progress and SLA compliance.
• Chase missing purchase orders to support invoicing.
• Provide data for CWBS reporting and monthly invoicing.

Skills

Contracts Administrator

Helpdesk

Planner

Scheduler

Tools

Corrigo CAFM

Job description

ECG Facilities Services in Bristol is seeking a Contracts Administrator to join our helpdesk team. You will log and manage service requests, raise reactive and quoted jobs, and ensure records are accurate in Corrigo and other client systems.

Working 40 hours per week, you will monitor SLAs, chase missing POs, provide data for CWBS and invoicing, and support monthly reporting to Head Office. Experience with CAFM systems and SLA-driven environments is essential.