Facilities Operations & Compliance Coordinator

Barnardo's; Greater London; On-site; GBP 28,000 - 36,000; Full time

Job summary

Barnardo’s is seeking a proactive Facilities Officer to support the delivery of facilities operations across its corporate offices, with travel to offices such as Russell Square and Highbury & Islington. The role involves weekend work on occasion and close collaboration with the Programme Manager and Facilities team.

You will coordinate contractors, manage the helpdesk, support H&S compliance, and oversee reception, meeting room services, utilities administration and financial admin.

Qualifications

• Experience in facilities, property, workplace or operational support.
• Understanding of building maintenance and service delivery.
• Strong organisational and administrative skills with attention to detail.
• Confident using Microsoft Office and workplace management systems.
• Experience managing multiple priorities with a focus on customer service.
• Knowledge of health and safety, compliance and utilities administration.
• Ability to collaborate and build relationships with a wide range of stakeholders.

Responsibilities

• Support day-to-day facilities operations across Barnardo's House and other corporate offices.
• Coordinate contractors and monitor service delivery for maintenance and compliance.
• Support health, safety and statutory compliance activities, inspections and audits.
• Manage Facilities helpdesk requests and maintain excellent customer service.
• Oversee visitor management, reception support, meeting room services and postal operations when required.
• Support financial administration including purchase orders, invoicing and record management.
• Take day-to-day responsibility for utilities administration: invoice validation, meter readings, supplier liaison.
• Build strong relationships with colleagues, suppliers and stakeholders to deliver high-quality facilities service.

Skills

Contractor management

Facilities operations

Customer service

Health & safety

Office administration

Stakeholder relationships

Job description

Barnardo’s is seeking a proactive Facilities Officer to support the delivery of facilities operations across its corporate offices, with travel to offices such as Russell Square and Highbury & Islington. The role involves weekend work on occasion and close collaboration with the Programme Manager and Facilities team.

You will coordinate contractors, manage the helpdesk, support H&S compliance, and oversee reception, meeting room services, utilities administration and financial admin.