Facilities & Office Operations Assistant (London)

www.law-choice.com - Jobboard; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

London-based law firm seeks a Facilities Administrative Assistant to support day-to-day office operations. The role focuses on facilities helpdesk, administration, supplies management, and logging of M&E jobs, while assisting the Facilities Manager on projects.

The position is 5 days per week in the office, with a proactive, problem-solving mindset and strong collaboration with contractors and staff.

Qualifications

• Experience in a professional services environment is desirable.
• Strong working knowledge of Word, Excel and PowerPoint.
• Excellent facilities service mindset and team player attitude.
• Good organisational and planning skills with ability to multi-task.

Responsibilities

• Support the Facilities Manager and the London Helpdesk service.
• Respond to and monitor all Facilities Helpdesk enquiries via email, Teams and calls.
• Maintain the Facilities Helpdesk inbox, job log, and filing systems daily.
• Coordinate faults and resources with contractors to resolve issues.
• Draft communications and intranet/news updates for facilities topics.
• Liaise with contractors, building management, M&E, and related service providers.
• Communicate daily with on-site M&E engineers and subcontractors.
• Ensure permits to work and safety protocol compliance are maintained.
• Manage systems including Digital ID, Access Control, BMS and M&E portal.
• Oversee joiner/leaver process and office tours for new staff.
• Order office supplies and manage daily facilities inventory.

Skills

Facilities administration

Microsoft Word

Microsoft Excel

PowerPoint

Strong communication

Organisational skills

Problem solving

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

London-based law firm seeks a Facilities Administrative Assistant to support day-to-day office operations. The role focuses on facilities helpdesk, administration, supplies management, and logging of M&E jobs, while assisting the Facilities Manager on projects.

The position is 5 days per week in the office, with a proactive, problem-solving mindset and strong collaboration with contractors and staff.