Facilities Helpdesk & Scheduling Coordinator

Apleona UK; Maidstone; Hybrid; GBP 27.000 - 33.000; Vollzeit

Zusammenfassung

Morrison Facilities Services in Maidstone is seeking a proactive Facilities Support Administrator to join our team. You will provide essential administration and helpdesk support, including creating quotations, ordering materials, and scheduling engineer workloads to ensure smooth daily operations.

You will coordinate with subcontractors, suppliers and internal teams, manage client communications, diary management, and standard admin duties using the MCM system to meet service level agreements.

Qualifikationen

• Strong administrative experience with documentation and office tasks.
• Confidence handling scheduling, coordination, and client requests.
• Excellent communication and professional liaison with colleagues, engineers and suppliers.
• Demonstrated customer service focus in a helpdesk environment.
• Ability to work independently and as part of a team.

Aufgaben

• Create quotations and order materials.
• Schedule engineer workloads and coordinate with subcontractors and suppliers.
• Manage client communications and respond promptly to requests.
• Maintain diaries and coordinate with internal teams to meet SLAs.
• Support management with MCM system administration, job closures and final document submissions.
• Handle general office administration and maintain accurate records.

Kenntnisse

Administrative experience

Scheduling

Customer service

Communication skills

Teamwork

Tools

MCM system

Jobbeschreibung

Morrison Facilities Services in Maidstone is seeking a proactive Facilities Support Administrator to join our team. You will provide essential administration and helpdesk support, including creating quotations, ordering materials, and scheduling engineer workloads to ensure smooth daily operations.

You will coordinate with subcontractors, suppliers and internal teams, manage client communications, diary management, and standard admin duties using the MCM system to meet service level agreements.