Facilities Coordinator

Wates Group; Enfield; On-site; GBP 30,000 - 50,000; Full time

Job summary

An exciting opportunity awaits you as a Facilities Coordinator in a dynamic team at a leading firm. This role involves managing workflows, financial administration, and ensuring compliance, all while supporting a diverse and talented group. With comprehensive benefits including private medical care and generous family leave, this position offers a chance to advance your career in a supportive environment. Join a company dedicated to sustainability and community impact, and be part of a team that values your contributions and fosters your growth.

Benefits

Private Medical

Pension (5% employer contribution)

Wellness Programs

22 days holiday plus bank holidays

Paid Maternity Leave (26 weeks)

Paid Paternity Leave (12 weeks)

Qualifications

• Strong administration experience in a client-driven environment.
• Preferably with Facilities Management background and CAFM systems knowledge.

Responsibilities

• Manage workflow of jobs through CAFM system, including logging and reporting.
• Handle financial administration and compliance records.

Skills

Verbal Communication

Written Communication

PC Literacy

Microsoft Office Suite

CAFM Systems

Multitasking

Prioritization

Education

NVQ/SVQ in Customer Services Level 1-4

Tools

Concept Evolution

ACT

Job description

This is a Full Time/Flexible Working, Permanent vacancy that will close in 20 days at 23:59 BST.

The Vacancy

We have an exciting opportunity for an experienced, full-time Facilities Coordinator to join our team at the Enfield offices, supporting Wates FM in delivering first-class maintenance services. This role serves as a positive, professional link between management and staff, ensuring effective help desk and financial administration.

About the Role

To be considered, candidates should have strong administration experience in a busy, client-driven environment, preferably with Facilities Management background and working knowledge of CAFM systems (elog systems). NVQ/SVQ in Customer Services Level 1-4 is preferred but not essential.

Essential skills include excellent written and verbal communication, high PC literacy, proficiency in Microsoft Office Suite, Concept Evolution, and other IT systems, along with the ability to multitask and prioritize effectively.

This is a great opportunity to advance your career within a talented, diverse, and supportive team.

Key Responsibilities

1. Manage workflow of all jobs through CAFM system, including logging, updating, closing, and reporting on PPM and reactive tasks, and assigning jobs to site managers and supervisors.
2. Procure parts, materials, or contracted services, including obtaining quotes as needed.
3. Handle financial administration, including accounts payable workflows and other housekeeping activities.
4. Maintain compliance records and documentation using ACT, client systems, and on-site logbooks.
5. Prioritize and manage daily demands calmly and efficiently.

About Wates FM

Wates FM provides facilities management in demanding environments, including some of the UK’s top companies, offering hard services, maintenance, and FM solutions across single and multi-site operations. This is an office-based role.

What We Offer

• Comprehensive benefits including private medical, pension (5% employer contribution), wellness programs, 22 days holiday plus bank holidays, and more.
• Opportunities for learning and career development.
• Industry-leading family leave benefits, including 26 weeks fully paid maternity and 12 weeks fully paid paternity leave.

Additional Information

Applicants will need to undergo a DBS check at offer stage. We assess applicants with criminal records individually and do not discriminate. Some roles may require further pre-employment checks.

About Wates

Founded over 125 years ago, Wates is a leading family-owned company in development, construction, and property maintenance, committed to reimagining places for people to thrive, with a focus on sustainability, inclusion, and community impact.

Our Promises

Thriving places: Creating sustainable, inclusive communities.
Thriving planet: Protecting nature and addressing climate change.
Thriving people: Ensuring inclusive opportunities and respectful relationships.

Awards and Recognition

• Multiple awards including Inside Housing Development Awards, Construction News Awards, Investors in People Gold, and others.