Facilities Co-Ordinator

Sewell Wallis Ltd; Sheffield; On-site; GBP 30,000 - 40,000; Full time

Job summary

A global facilities management provider in Sheffield seeks an experienced Facilities Co-ordinator to enhance daily operations. The role includes maintaining a high standard of service, monitoring helpdesk activities, and performing basic maintenance tasks. Ideal candidates will have proven communication skills, practical aptitude, and the ability to solve problems proactively. A competitive salary and generous benefits package including annual bonus and private medical insurance are on offer.

Benefits

Competitive salary

Generous bonus scheme

Up to 25 days holiday

Private medical insurance

Enhanced parental leave

Qualifications

• Experience in facilities management or similar roles.
• Ability to work proactively and on own initiative.
• Flexibility to support outside usual hours if required.

Responsibilities

• Ensure high-quality service for clients and visitors.
• Monitor helpdesk queries and liaise with contractors.
• Perform basic maintenance and fabric tasks.

Skills

Good communication skills

Good practical aptitude

Customer service oriented

Problem-solving skills

Excellent verbal and written communication skills

Tools

Microsoft applications

Job description

Sewell Wallis is partnering with a global company based in central Sheffield, South Yorkshire, to recruit an experienced Facilities Co‑Ordinator. The organisation has a presence in 40+ countries and operates more than 50 offices worldwide.

As part of their ongoing expansion, they are seeking a Facilities Co‑Ordinator to support day‑to‑day operations through a mix of administrative tasks and office maintenance duties. The ideal candidate will bring previous facilities experience, including hands‑on maintenance skills.

What will you be doing?

• Contribute to the provision of a high‑quality service and environment for both clients and visitors
• Shared monitoring of the One North Facilities Helpdesk inbox, providing a timely response to all queries raised
• Build awareness of service delivery targets via SLA and KPI's
• Liaise with contractors carrying out works, understand the task and monitor progress
• A variety of basic maintenance and fabric tasks, e.g. desk moves, recording tap temperatures and low usage outlet flushing
• Contribute to the provision of a safe workplace by proactively monitoring the office environment, reporting issues to the team and raising jobs with the FM provider
• Become familiar with the emergency evacuation procedure and contribute to annual drills
• Keep updated on HSE legislation and policies
• Work with the Client Services team on meeting room setups, understanding capacity and styles available
• Carry out daily AV checks in meeting rooms
• Greet internal and external visitors as required
• Adhere to security procedures for visitors and clients, including access passes. Record and track these to uphold security procedures.

What skills are we looking for?

• Good communication skills
• Good practical aptitude, matched with enthusiasm and a desire to solve problems
• Understanding the right questions to ask to gather information, teamed with the ability to consider a problem and suggest practical solutions
• A team player
• Customer Service oriented with a 'can-do' attitude
• A basic understanding of all Microsoft applications is desirable
• Ability to work on own initiative with a proactive attitude while maintaining standards under pressure
• Well organised, able to plan and prioritise work, with strong attention to detail
• The ability to listen, question and interpret information to understand requirements
• Problem‑solving skills and the ability to suggest and deliver creative/innovative solutions
• Excellent verbal and written communication skills
• Able to build strong relationships with key stakeholders, e.g. landlord, contractors, internal staff, and other Facilities teams when required
• Flexibility to support outside usual hours if required

What's on offer?

• Competitive basic salary (reviewed annually)
• Generous bonus scheme
• Up to 25 days holiday (rising to 28 days with service)
• Holiday exchange scheme
• Private medical insuranceEnhanced parental leave

Apply below or for more information contact Lewis Walker

To apply please send your CV, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications please accept that if we have not responded to your application within seven days, your application has not been successful.