Facilities Assistant — Guest Experience & Building Operations

CBRE, Inc.; Cardiff; On-site; GBP 19,000 - 27,000; Full time

Job summary

CBRE, Inc. in Cardiff is seeking a Facilities Assistant to welcome visitors, issue badges, and guide guests within a professional environment.

You will liaise with the landlord to maintain building services, conduct daily walkthroughs, support meeting room checks, and ensure health, safety and environmental requirements are followed. Strong organisational skills and customer service experience are essential.

Qualifications

• Previous experience within the Facilities Management industry preferrable.
• Experience within Customer Services.
• Excellent telephone and email manner.
• Highly organised with a structured approach.
• Computer literate, preferably some data entry experience.

Responsibilities

• Greet visitors and provide correct badges. Provide assistance and guidance as required.
• Maintain security and safety standards as required.
• Undertake daily building walkthroughs and support meeting room checks; document actions.
• Coordinate site inductions and log all goods (outgoing/incoming).
• Administer conference room and workroom bookings; manage stationery records.

Skills

Customer service

Telephone etiquette

Organised

Data entry

Job description

CBRE, Inc. in Cardiff is seeking a Facilities Assistant to welcome visitors, issue badges, and guide guests within a professional environment.

You will liaise with the landlord to maintain building services, conduct daily walkthroughs, support meeting room checks, and ensure health, safety and environmental requirements are followed. Strong organisational skills and customer service experience are essential.