Facilities Assistant

Allscreens Nationwide Ltd; East Hagbourne; On-site; GBP 27,000 - 29,000; Part time

Benefits offered by this job

Pension scheme

Holiday allowance

CPD opportunities

Discounts

Career progression

Flexible working

Job summary

Oxfordshire County Council is recruiting a permanent Facilities Assistant to support at the Didcot Children and Family Centre, with a possibility to assist colleagues around Oxfordshire. The role involves front-desk customer interactions, property support and adherence to county policies.

The post is office-based, part-time (18.5 hours/week) with fixed hours and some flexibility on start/finish times. You will report to the Facilities Manager and gain insight into facilities management and

Qualifications

• Face to face advice to clients and callers at reception.
• Fully office-based role with 18.5 hours per week.
• Adherence to County policies and procedures.
• Flexibility on start/finish time Monday and Friday.

Responsibilities

• Provide a full range of property and premises support duties.
• Assist reception with client queries and calls.
• Ensure policies are followed and concerns raised accordingly.
• Support Facilities Manager and colleagues as needed.

Skills

Customer service

Facilities management

Job description

Location: Didcot Children and family centre, OX11 8QX

Oxfordshire County Council’s Facilities Management Team have a great opportunity for someone to start or build on their career in Facilities. We are recruiting a permanent Facilities Assistant to assist at The Didcot Children and Family Centre, with an option to support colleagues in other locations around Oxfordshire. The candidate would be supporting the Facilities Manager and Assistant Facilities Manager, and the role gives an insightful introduction to FM and office administration.

About the Role

The Facilities Assistant will provide a full range of property and premises support duties. They will provide face to face advice to clients and callers on reception in addition to facilitating the smooth running of the building. This post holder is responsible for ensuring that all relevant County policies and procedures are adhered to and concerns are raised in accordance with these policies. This is a fully office-based role, and the working hours are 18.5 per week – Monday 8.30-3pm Tuesday 8.30-5pm and Friday 8.30-3pm. There is slight flexibility on Monday and Friday start/finish time but the hours per week must be fulfilled.

About you

The candidate would be willing to learn or enhance their knowledge internal customer interactions and facilities management

Rewards and benefits

• 25 days holiday p.a. plus bank holidays. With the option to buy additional days.
• Membership of the Local Government contributory pension scheme, employer’s contribution of up to 19.9%.
• Regular monthly formal and informal support and supervision
• Local and national discounts for shopping and travel
• Extensive Continuous Professional Development opportunities, career progression scheme including the opportunity to train as a Practice Educator, Best Interest Assessor or Adult Mental Health Practitioner.
• Learn more here: Our benefits | Jobs (oxfordshire.gov.uk)

Your office base may be subject to change as we are currently transitioning between temporary and permanent office locations due to the closure of County Hall. If thisis applicableto you, you will be notified, but no reimbursement will apply in respect of travel.

Equality, Diversity and Inclusion

At Oxfordshire County Council we are proud of our diverse workforce. Everyone is accepted for who they are, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or on maternity or family leave. We have a number of staff network groups which provide peer support, education and safe spaces for all.

Guaranteed Interview Schemes

As a Disability Confident employer, we guarantee an interview for disabled applicants who meet the essential criteria for the job. We also guarantee interviews to care leavers who have completed further education and who meet the essential criteria for the job. For those leaving care without any further education, we guarantee an interview for our apprenticeships. We are also committed to helping and supporting those transitioning from HM Armed Forces to civilian life and guarantee an interview for those demonstrating the essential criteria for the role, within three years of leaving the service.

Safeguarding

Oxfordshire County Council are committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect these commitments.

Flexible Working

We are open to discussions about flexible working, which can include flexi-time, full time and part time working, job sharing, nine-day fortnights and annualised hours, depending on the requirements of the role and the service.

Proud member of the Disability Confident employer scheme

Proud member of the Disability Confident employer scheme

About Disability Confident

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.

Facilities Assistant

Company: Oxfordshire County Council

Salary: £26,824 - £29,064

Hours: Part-time

Location: Didcot Children and family centre, OX11 8QX

Job type: Permanent

Posting date: 26 Aug 2026

Closing date: 24 Sept 2026