Facilities Assistant

Reed Specialist Recruitment; Oxford; Hybrid; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Hybrid work arrangements

Private medical insurance

Life assurance

Pension scheme

Cycle to Work scheme

Season ticket loan

Performance and profit-related bonus

Job summary

Reed Specialist Recruitment partners with a leading professional services organisation to recruit a Facilities Assistant in Oxford. You will support daily office operations, handle archiving, mailroom, health and safety admin, reprographics and general workplace maintenance to ensure colleagues can work effectively.

This role offers hybrid working arrangements, 26.5–31.5 days of annual leave, private medical insurance options, life cover and a pension, with opportunities for professional

Qualifications

• Experience in a facilities, office support or customer service role.
• Strong organisational skills and ability to prioritise a varied workload.
• Excellent communication and customer service skills.
• Good knowledge of Microsoft Office including Word and Excel.
• Proactive and hands-on approach to problem solving.
• GCSEs including English and Maths.

Responsibilities

• Scanning, archiving and maintaining records in a computerised system.
• Managing mailroom activities and processing post efficiently.
• Providing stationery and office supplies support to colleagues.
• Delivering reprographics and document production assistance.
• Ordering stationery and office essentials.
• Reporting and coordinating repairs and maintenance issues.
• Monitoring cleaning standards and escalating concerns.
• Supporting office moves and workspace reconfigurations.
• Managing storage areas, recycling and kitchen standards.
• Assisting with Health & Safety inductions for new starters and maintaining records.
• Providing cover across other office locations when required.

Skills

Organisational skills

Customer service

Communication skills

MS Office (Word/Excel)

Proactive problem solving

Education

GCSEs including English & Maths

Tools

Microsoft Word

Microsoft Excel

Job description

Facilities Assistant

Oxford (with occasional travel to other office locations) Competitive Salary Full Time, Permanent

Reed are delighted to be partnering with a leading professional services organisation to recruit a Facilities Assistant to join their busy and supportive team.

This is an excellent opportunity for an organised and proactive individual who enjoys variety in their role and takes pride in delivering outstanding internal customer service. Working closely with the Facilities team, you will support the smooth day-to-day running of the office environment, ensuring colleagues have everything they need to work effectively.

The Role

As Facilities Assistant, you will be responsible for a wide range of facilities and office support duties, including archiving, mailroom services, health and safety administration, reprographics, and workplace maintenance.

• Scanning, archiving and maintaining records for important documents and files using a computerised database system
• Managing mailroom activities and ensuring post is processed efficiently
• Providing support to colleagues with stationery, office supplies and general workplace requests
• Delivering reprographics and document production support as required
• Ordering stationery, consumables and other office essentials
• Reporting, investigating and coordinating repairs and maintenance issues
• Monitoring cleaning standards and escalating any concerns where necessary
• Supporting office moves and workspace reconfigurations
• Managing storage areas, recycling processes and kitchen standards
• Assisting with Health & Safety inductions for new starters and maintaining accurate records
• Providing cover and support across other office locations when required

About You

• Previous experience within a facilities, office support, administration or customer service environment
• Strong organisational skills with the ability to prioritise a varied workload
• Excellent communication and customer service skills
• Good working knowledge of Microsoft Office, including Word and Excel
• A proactive and hands‑on approach to problem solving
• A minimum of 5 GCSEs (Grade A-C / 4-9), including English and Maths

Desirable:

• Previous experience within a legal or professional services environment
• Experience of archiving and records management
• Previous mailroom or post-room experience

What's in it for You?

• 26.5 to 31.5 days annual leave
• Option to buy and sell holiday
• Healthcare cash plan and private medical insurance options
• Life assurance
• Pension scheme
• Cycle to Work scheme
• Season ticket loan
• Performance and profit-related bonus opportunities
• Hybrid working arrangements
• Employee Assistance Programme
• Enhanced family leave policies
• Group income protection
• Regular salary reviews
• Referral bonus scheme

If you're looking for a varied facilities role within a respected and people-focused organisation that offers excellent development opportunities and long-term career progression, we'd love to hear from you