Facilities Assistant

Oxfordshire County Council; Oxford; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

28 days holiday p.a.

Local Government pension scheme (emloy

monthly supervision

Discounts for shopping and travel

Continuous Professional Development

Job summary

Oxfordshire County Council's Facilities Management Team is recruiting two Facilities Assistants for County Hall (until decant) and other central sites, with an option to support colleagues in other locations around Oxfordshire. The role provides an introduction to FM and office administration.

You will deliver property and premises support, provide face-to-face client support, and ensure compliance with policies and procedures.

Qualifications

• Customer-facing experience in a busy environment.
• Strong communication skills and health and safety understanding.
• Ability to resolve issues and guide colleagues.
• Organised, reliable and adaptable with facilities services experience.

Responsibilities

• Provide full range of property and premises support duties.
• Offer face-to-face support to clients and stakeholders.
• Ensure adherence to County policies and procedures.

Skills

Customer-facing experience

Communication skills

Health and safety knowledge

Facilities services experience

Organisation and reliability

Job description

About Us

Oxfordshire County Council's Facilities Management Team have a great opportunity for someone to start or build on their career in Facilities.We are recruiting two Facilities Assistants for County Hall (until decant) and other central sites, with an option tosupportcolleagues in other locations around Oxfordshire.The candidates would besupportingthe Assistant Facilities Managers and Senior Facilities Assistants and the role gives an insightful introduction to FM and office administration.

About the Role

The Facilities Assistants will provide a full range of property and premisessupportduties.They will provide face to facesupportto clients and stakeholders in addition to facilitating the smooth running of the building.These post holders are responsible for ensuring that all relevant County policies and procedures are adhered to and concerns are raised in accordance with these policies. This is a fully office-based role with no opportunity for home working. The working hours are Monday - Thursday 8.30-5pm and Friday 8.30-4pm.

About you

You will be a proactive andconfidentfacilities professional with experience in a busy, customer-facing environment, able to manage competing priorities while maintaining high service standards.You'll have strong communication skills, a goodunderstandingof health and safety, and the ability to resolve issuesindependently, while alsosupportingand guiding colleagues.We're looking for someone organised, reliable and adaptable, with experience in facilities services and acommitmentto delivering excellent service in line with organisational values.

Rewards and benefits

• 28 days holiday p.a. plus bank holidays. With the option to buy additional days.
• Membership of the Local Government contributory pension scheme, employer's contribution of up to 19.9%.
• Regular monthly formal and informalsupportand supervision
• Local and national discounts for shopping and travel
• Extensive Continuous Professional Development opportunities, career progression scheme including the opportunity to train as a Practice Educator, Best Interest Assessor or Adult Mental Health Practitioner.

For more information please contact [e-mail] or [e-mail] for a confidential discussion about the position.

Your office base may be subject to change as we are currently transitioning between temporary and permanent office locations due to the closure of County Hall. If this is applicable to you, you will be notified, but no reimbursement will apply in respect of travel.

Ourcommitmentto:Equality, Diversity and Inclusion

At Oxfordshire County Council we are proud of our diverse workforce.Everyone is accepted for who they are, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or on maternity or family leave. We have a number of staff network groups which provide peersupport, education and safe spaces for all.

Ourcommitmentto:

Guaranteed Interview Schemes

As a DisabilityConfidentemployer, we guarantee an interview for disabled applicants who meet the essential criteria for the job.We also guarantee interviews to care leavers who have completed further education and who meet the essential criteria for the job. For those leaving care without any further education, we guarantee an interview for our apprenticeships.We are alsocommittedto helping andsupportingthose transitioning from HM ArmedForcesto civilian life and guarantee an interview for those demonstrating the essential criteria for the role, within three years of leaving the service.

Ourcommitmentto:

Safeguarding

Oxfordshire County Council arecommittedto safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers tosharethiscommitment. We will ensure that all our recruitment and selection practices reflect these commitments.

Ourcommitmentto:

Flexible Working

We are open to discussions about flexible working, which can include flexi-time, part time working, jobsharing, nine-day fortnights and annualised hours, depending on the requirements of the role and the service.

Follow us on Social Media

Stay up-to-date with the latest news and featured jobs from Oxfordshire County Council by following us on LinkedIn , Facebook , Twitter and Instagram .

If you encounter any issues with the application system, please contact us at: [e-mail] or [e-mail] .