Facilities Assistant

Torbay and South Devon NHS Foundation Trust; Dawlish; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading healthcare organization in Dawlish is looking for a Facilities Assistant to join their Facilities Management team. This role involves carrying out professional cleaning, catering, and patient support activities while ensuring respect for patient privacy and dignity. Candidates should possess strong communication skills and the ability to work autonomously. Shifts are 4 hours from Tuesday to Friday between 6 am and 9 am, in an inclusive environment focused on high-quality patient care.

Benefits

Supportive working environment

Investment in staff skill development

Qualifications

• Must respect patient privacy and dignity.
• Ability to communicate effectively with staff and patients.
• Infection control knowledge is essential.

Responsibilities

• Conduct cleaning duties per the schedule and standards.
• Prepare food delivery service for patients.
• Assist with cleaning and transportation of patients.

Job description

Facilities Assistant – Overview

Care to join our Facilities Management team as a Facilities Assistant? You will carry out a range of duties associated with the provision of professional cleaning, catering and patient support activities.

At all times the position demands the respect of patient privacy, dignity and confidentiality.

Responsibilities

• Communicate and work with Hospital staff and patients, including members of the public and external contacts, the Facilities Manager, Matron, ward manager, ward staff and other colleagues in the Trust.
• Work without direct supervision and within the schedules prepared by the facilities management team.
• Make decisions about the order of work to fit procedures, priorities and patient needs.
• Carry out routine and ad‑hoc cleaning duties, including infection control procedures.
• Work within and complete the Trust Cleaning Method Statement Manual.
• Prepare and provide a food delivery service to patients, visitors and staff as requested.
• Carry out tasks according to policies and the food safety guide inclusive of HACCP.
• Provide a collection and delivery service for relevant service departments.
• Clean and store all patient support equipment, including medical gases, and replace as required.
• Provide patient transportation within the site area when required, including cadavers.
• Handle all types of linen for wards and associated areas, and perform other laundry duties.
• Assist with unloading of supplies, correct storage, and distribution to departments.
• Use all PPE as required – gloves, aprons, masks, headwear and other items.
• Report relevant pest infestations, equipment faults and needs for repairs.
• Conduct routine security checks, including outside lighting, fire alarm testing, firefighting equipment checks, and ensuring the cleanliness of site vehicles.
• Carry out cleaning of wards and catering areas, and associated equipment; clear, wash, and store crockery, cutlery and equipment related to the food and beverage service.
• Distribute, collect and collate menu cards.
• Service beverages and snacks throughout the day.
• Carry out cleaning duties in accordance with the agreed cleaning work schedule and task frequencies to maintain national cleaning standards.
• Ensure any cleaning rectification activity is undertaken promptly and thoroughly within the agreed timescale and standards.

Working Conditions

4‑hour shift, Tuesday‑Friday – shifts run from 6 am to 9 am.

Benefits and Working Environment

We provide a friendly and supportive team where everyone can be the best they can be and where our diverse experiences are valued and respected. Our organisation is the first fully integrated care organisation in England, and we are working to improve the way we deliver safe, high‑quality health and social care. We invest in staff both in terms of developing potential career skills and valuing people.

Carer‑Friendly Employer

We support staff who provide care to family members or friends. We have a Staff Carers policy that includes flexible working where possible and a Carer’s Passport scheme that links you into support and discounts.

Important Information

• We reserve the right to close vacancies early if we receive a high volume of applications – we encourage you to apply promptly.
• Read the job description carefully and tailor your application to reflect the role’s requirements.
• Applicants who identify as part of the Armed Forces community will be guaranteed an interview, provided they meet the minimum essential criteria outlined in the job description and person specification for the role.
• Correspondence will be sent via Trac, text, and email – please check your email and Trac account regularly.
• Applicants with no previous NHS experience will ordinarily be appointed to the minimum of the band.
• If you have not received an invitation to interview within 28 days of the closing date, please assume your application was unsuccessful.
• It is your responsibility to ensure the timely receipt of appropriate references.

Equality and Diversity Statement

The Trust is committed to preventing discrimination, valuing diversity and achieving equality of opportunity. No person (staff, patient or public) will receive less favourable treatment on the grounds of the nine protected characteristics as governed by the Equality Act 2010. If you require support, you can obtain this from our Equality Business Forum which has representatives from all protected groups.