Facade & Firestopping Technical Engineer

Etex Group; Measham; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

Etex Group is seeking a Technical Application Engineer to translate customer requirements into tailored, compliant solutions for façade and firestopping projects across the UK. The role involves acting as technical liaison with customers and internal teams throughout the project lifecycle, ensuring solutions are robust and standards-compliant.

Based anywhere in the UK with travel to the Measham site, you’ll support multiple projects, review documentation, respond to technical enquiries, and

Qualifications

• Strong knowledge of façade systems and fire protection standards.
• Ability to interpret technical drawings and specs.
• Proficient in CAD and MS Office.
• Excellent communication and problem-solving with a customer-focused approach.

Responsibilities

• Provide technical support for façade and firestopping solutions, ensuring compliance with relevant industry standards and regulations.
• Translate customer requirements into practical and technically sound Promat system solutions.
• Support projects throughout the technical case lifecycle, from design clarification and documentation through to after-sales assistance.
• Prepare and review technical documentation, specifications, drawings, and application guidance.
• Respond to technical enquiries from customers, architects, contractors, consultants, and internal teams.
• Collaborate closely with Sales, Product Management, R&D, and other internal stakeholders to deliver effective solutions.
• Support the growth of FSI-Promat firestopping solutions in the UK and Promat façade solutions across international markets.
• Liaise with external testing houses, certification bodies, and industry partners where required.
• Ensure technical recommendations are accurate, practical, and aligned with Promat product capabilities.
• Contribute to the continuous development and improvement of technical application processes and resources.
• Support multiple projects and technical cases simultaneously, managing priorities and delivering timely resolutions.
• Help maintain Promat's reputation for technical reliability, innovation, and application excellence.

Skills

CAD

Microsoft Office

Communication skills

Problem solving

Customer-focused

Façade systems

Fire protection knowledge

Tools

CAD software

MS Office

Job description

Etex Group is seeking a Technical Application Engineer to translate customer requirements into tailored, compliant solutions for façade and firestopping projects across the UK. The role involves acting as technical liaison with customers and internal teams throughout the project lifecycle, ensuring solutions are robust and standards-compliant.

Based anywhere in the UK with travel to the Measham site, you’ll support multiple projects, review documentation, respond to technical enquiries, and