Fire Protection Technical Advisor: Training & Field Support

Etex Group; Measham; Hybrid; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Exam sponsorship

Job summary

Etex in Measham is hiring a Technical Advisor to be the first point of contact for technical questions on fire stopping systems. You will provide clear advice, prepare project specifications and drawings, and work partly in the office and from home.

The role includes six months of practical training with a funded Institution of Fire Engineers Level 2 exam and European site visits. You will visit customer sites regularly, support testing and training, and log professional development hours.

Qualifications

• Experience in a customer service or technical advisory role.
• Ability to explain technical information clearly.
• Strong communication skills and problem-solving ability.

Responsibilities

• Provide clear technical advice to customers by phone and email.
• Prepare system specifications and drawings for projects.
• Visit customer sites to assist with project issues.
• Support fire testing from furnace to full-scale tests.
• Deliver product awareness training and manage accreditation.
• Report on key interactions and development.

Skills

Customer service

Technical advisory

Communication

Microsoft Office

AutoCAD (basic)

Problem solving

Tools

AutoCAD

Job description

Etex in Measham is hiring a Technical Advisor to be the first point of contact for technical questions on fire stopping systems. You will provide clear advice, prepare project specifications and drawings, and work partly in the office and from home.

The role includes six months of practical training with a funded Institution of Fire Engineers Level 2 exam and European site visits. You will visit customer sites regularly, support testing and training, and log professional development hours.