Technical Application Engineer

Etex Group; Measham; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

Etex Group is seeking a Technical Application Engineer to translate customer requirements into tailored, compliant solutions for façade and firestopping projects across the UK. The role involves acting as technical liaison with customers and internal teams throughout the project lifecycle, ensuring solutions are robust and standards-compliant.

Based anywhere in the UK with travel to the Measham site, you’ll support multiple projects, review documentation, respond to technical enquiries, and

Qualifications

• Strong knowledge of façade systems and fire protection standards.
• Ability to interpret technical drawings and specs.
• Proficient in CAD and MS Office.
• Excellent communication and problem-solving with a customer-focused approach.

Responsibilities

• Provide technical support for façade and firestopping solutions, ensuring compliance with relevant industry standards and regulations.
• Translate customer requirements into practical and technically sound Promat system solutions.
• Support projects throughout the technical case lifecycle, from design clarification and documentation through to after-sales assistance.
• Prepare and review technical documentation, specifications, drawings, and application guidance.
• Respond to technical enquiries from customers, architects, contractors, consultants, and internal teams.
• Collaborate closely with Sales, Product Management, R&D, and other internal stakeholders to deliver effective solutions.
• Support the growth of FSI-Promat firestopping solutions in the UK and Promat façade solutions across international markets.
• Liaise with external testing houses, certification bodies, and industry partners where required.
• Ensure technical recommendations are accurate, practical, and aligned with Promat product capabilities.
• Contribute to the continuous development and improvement of technical application processes and resources.
• Support multiple projects and technical cases simultaneously, managing priorities and delivering timely resolutions.
• Help maintain Promat's reputation for technical reliability, innovation, and application excellence.

Skills

CAD

Microsoft Office

Communication skills

Problem solving

Customer-focused

Façade systems

Fire protection knowledge

Tools

CAD software

MS Office

Job description

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At Etex, our purpose Building Better Together underpins everything we do.

As a leading global manufacturer of sustainable building materials, we are driven by a commitment to excellence, but it's our people that are our top priority.

We foster a culture where connection and collaboration empowers our teams to thrive and perform at their best. A career with us is an opportunity to grow, learn and lead supported by our commitment to your development and well-being.

About the role:

Together, we're shaping the future of construction. Ready to make your impact?

Join us as Technical Application Engineer! This role can be based anywhere in the UK, with travel to our Measham site.

As a Technical Application Engineer, you will play a key role in translating customer requirements into tailored, compliant solutions. Working closely with customers and internal stakeholders, you will provide technical expertise throughout the project lifecycle, supporting façade and firestopping applications across the UK and internationally. You will help ensure solutions are technically robust, standards-compliant, and aligned with Promat's commitment to technical excellence and customer support.

What you’ll do:

• Provide technical support for façade and firestopping solutions, ensuring compliance with relevant industry standards and regulations.
• Translate customer requirements into practical and technically sound Promat system solutions.
• Support projects throughout the technical case lifecycle, from design clarification and documentation through to after-sales assistance.
• Prepare and review technical documentation, specifications, drawings, and application guidance.
• Respond to technical enquiries from customers, architects, contractors, consultants, and internal teams.
• Collaborate closely with Sales, Product Management, R&D, and other internal stakeholders to deliver effective solutions.
• Support the growth of FSI-Promat firestopping solutions in the UK and Promat façade solutions across international markets.
• Liaise with external testing houses, certification bodies, and industry partners where required.
• Ensure technical recommendations are accurate, practical, and aligned with Promat product capabilities.
• Contribute to the continuous development and improvement of technical application processes and resources.
• Support multiple projects and technical cases simultaneously, managing priorities and delivering timely resolutions.
• Help maintain Promat's reputation for technical reliability, innovation, and application excellence.

What you’ll bring:

• Strong knowledge of façade systems, fire protection, and relevant industry standards.
• Ability to interpret technical drawings, specifications, and provide practical technical solutions.
• Proficiency in CAD and Microsoft Office.
• Strong communication and problem-solving skills, with a customer-focused approach.
• Etex's strong purpose 'Building Better together' is shaping a new future for the construction industry and helping to build a better future for all.
• Our culture - we connect & care about those around us. We nurture teamwork, communities, partnerships and new ways of working, placing the highest importance on the safety and working environment of our people.
• Our 'Road to Sustainability 2030' is our plan to help build a better, sustainable future. We work towards this vision by caring about our social and environmental impacts and developing innovative solutions.
• We have a strong conviction that diversity of thinking helps us to deliver a strong and sustainable performance. It is also essential for us that everyone feels part of the team. In this spirit, we are committed to equal opportunities and zero tolerance towards discrimination.