F&B Team Leader — Lead Service & Guest Delight

Accor; Harlington; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading hospitality company is seeking a Food Beverage Team Leader for their Ibis London Heathrow Airport location. You will be responsible for ensuring high standards of service, managing the team, and enhancing guest satisfaction. This role requires strong restaurant and bar service experience, and the ability to manage a fast-paced environment effectively. The position offers a vibrant work atmosphere with opportunities for professional growth, along with various employee benefits.

Benefits

Employee benefit card offering discounts

Complimentary meals on duty

28 days holidays including bank holidays

Learning programmes through our Academies

Employee VivUp programme

Qualifications

• Previous experience in leading team members.
• Strong restaurant/bar service experience.
• Ability to effectively manage fast paced environments within the restaurant, bar.

Responsibilities

• Ensures high standards of service for guests.
• Conveys hotel atmosphere through exemplary attitude.
• Manages and motivates teams to improve sales.
• Enhances guest satisfaction and handles comments.
• Organises preparation of points of sale.
• Sets daily sales targets and tracks competition.

Skills

Leading team members

Strong restaurant/bar service experience

Ability to manage fast paced environments

Job description

A leading hospitality company is seeking a Food Beverage Team Leader for their Ibis London Heathrow Airport location. You will be responsible for ensuring high standards of service, managing the team, and enhancing guest satisfaction. This role requires strong restaurant and bar service experience, and the ability to manage a fast-paced environment effectively. The position offers a vibrant work atmosphere with opportunities for professional growth, along with various employee benefits.