Restaurant Supervisor: Lead Guest Experience & Upsell

Belton Woods Hotel, Spa & Golf Resort; Grantham; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Free health club membership (T&Csapply

Discounts across golf including ...

Discounts across The QHotelsCollection

Family & Friends discounts in hotels

Support with training & professional >

Various learning & development

Access to an Employee Assistance Prog.

Refer a friend scheme

FREE parking

AND……much, much more!

Job summary

Belton Woods Hotel, Spa & Golf Resort in Grantham is seeking a proactive supervisor to lead a hospitality F&B team and deliver an exceptional guest experience. You will train staff to upsell promotions and ensure high service standards across all outlets.

The role focuses on motivating the team, maintaining professional operations, and contributing to revenue growth through upselling and guest engagement. A strong wine and spirits knowledge is advantageous.

Qualifications

• Previous experience in a supervisory role in a hospitality food & beverage department.
• Ability to work in a professional, efficient, high quality, service-oriented operation.
• A good knowledge on wines and spirits.
• Excellent team motivator and team builder.

Responsibilities

• Supervise and lead your team to deliver a high standard of guest experience.
• Drive revenue by upselling and explaining promotions to guests with trained team.

Skills

Supervisory role

Wine & spirits knowledge

Service-oriented operation

Team motivator

Job description

Belton Woods Hotel, Spa & Golf Resort in Grantham is seeking a proactive supervisor to lead a hospitality F&B team and deliver an exceptional guest experience. You will train staff to upsell promotions and ensure high service standards across all outlets.

The role focuses on motivating the team, maintaining professional operations, and contributing to revenue growth through upselling and guest engagement. A strong wine and spirits knowledge is advantageous.