F&B Operations Leader: Guest Experience & Growth

Hyatt Hotels Corporation; Greater London; Presencial; GBP 32.000 - 45.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

12 complimentary nights a year across

Discounted hotel stays across Hyatt

Free meals on duty in our colleague餐

Uniform provided and laundered

Headspace membership and access to our

50% discount on food and beverages

Continuous learning and development

Descripción de la vacante

Hyatt Place London Heathrow Airport is seeking an Assistant Food & Beverage Manager to lead day-to-day F&B operations in a busy hotel setting, ensuring high standards across outlets and service periods. You will coach and develop colleagues, partner with Culinary, and focus on guest experiences while driving revenue, payroll, and cost controls in a fast-paced environment.

Join Hyatt to benefit from learning opportunities, industry recognition, and a range of employee benefits including meal on

Formación

• Proven experience in supervising Food & Beverage in a high-volume hotel.
• Strong leadership with hands-on approach.
• Passion for hospitality and guest service.
• Knowledge of payroll, productivity, costs and revenue.
• Solid understanding of Food Safety and Health & Safety regulations.

Responsabilidades

• Leading and supporting the day-to-day Food & Beverage operation, ensuring consistently high standards.
• Coaching, developing and engaging colleagues and junior leaders.
• Creating memorable guest experiences and handling feedback.
• Partnering with Culinary to deliver a seamless front and back-of-house operation.
• Supporting revenue, payroll, productivity, cost and profitability targets.
• Understanding the departmental P&L and using commercial insight to support decisions.
• Reviewing business levels and deploying people/resources effectively.
• Identifying opportunities to grow revenue and improve F&B offering.
• Maintaining Hyatt brand standards including Food Safety and allergen requirements.
• Supporting new menus, concepts, promotions and initiatives.
• Acting as senior F&B leader on duty when required.
• Undertaking hotel Duty Manager shifts when required.

Conocimientos

F&B operations

Staff leadership

Supervisory experience

Coaching & development

Hospitality mindset

Payroll & costs awareness

Food Safety & allergens

Communication

Duty Manager leadership

Flexibility

Descripción del empleo

Hyatt Place London Heathrow Airport is seeking an Assistant Food & Beverage Manager to lead day-to-day F&B operations in a busy hotel setting, ensuring high standards across outlets and service periods. You will coach and develop colleagues, partner with Culinary, and focus on guest experiences while driving revenue, payroll, and cost controls in a fast-paced environment.

Join Hyatt to benefit from learning opportunities, industry recognition, and a range of employee benefits including meal on