Assistant Food and Beverage Manager

Hyatt Hotels Corporation; Greater London; On-site; GBP 32,000 - 45,000; Full time

Benefits offered by this job

12 complimentary nights a year across

Discounted hotel stays across Hyatt

Free meals on duty in our colleague餐

Uniform provided and laundered

Headspace membership and access to our

50% discount on food and beverages

Continuous learning and development

Job summary

Hyatt Place London Heathrow Airport is seeking an Assistant Food & Beverage Manager to lead day-to-day F&B operations in a busy hotel setting, ensuring high standards across outlets and service periods. You will coach and develop colleagues, partner with Culinary, and focus on guest experiences while driving revenue, payroll, and cost controls in a fast-paced environment.

Join Hyatt to benefit from learning opportunities, industry recognition, and a range of employee benefits including meal on

Qualifications

• Proven experience in supervising Food & Beverage in a high-volume hotel.
• Strong leadership with hands-on approach.
• Passion for hospitality and guest service.
• Knowledge of payroll, productivity, costs and revenue.
• Solid understanding of Food Safety and Health & Safety regulations.

Responsibilities

• Leading and supporting the day-to-day Food & Beverage operation, ensuring consistently high standards.
• Coaching, developing and engaging colleagues and junior leaders.
• Creating memorable guest experiences and handling feedback.
• Partnering with Culinary to deliver a seamless front and back-of-house operation.
• Supporting revenue, payroll, productivity, cost and profitability targets.
• Understanding the departmental P&L and using commercial insight to support decisions.
• Reviewing business levels and deploying people/resources effectively.
• Identifying opportunities to grow revenue and improve F&B offering.
• Maintaining Hyatt brand standards including Food Safety and allergen requirements.
• Supporting new menus, concepts, promotions and initiatives.
• Acting as senior F&B leader on duty when required.
• Undertaking hotel Duty Manager shifts when required.

Skills

F&B operations

Staff leadership

Supervisory experience

Coaching & development

Hospitality mindset

Payroll & costs awareness

Food Safety & allergens

Communication

Duty Manager leadership

Flexibility

Job description

About Hyatt Place London Heathrow Airport

Hyatt Place combines style, innovation and 24/7 conveniences to create an easy to navigate experience for today’s traveler. Featuring 341 bedrooms and 10 meeting spaces, the hotel is located a short distance from Heathrow Airport and offers excellent transport links to central London.

Hyatt is a place of learning - similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally.

Some of your key responsibilities will include:

• Leading and supporting the day-to-day Food & Beverage operation, ensuring consistently high standards across our outlets and service periods.
• Coaching, developing and engaging our Food & Beverage colleagues and junior leaders to help them be their best.
• Creating memorable guest experiences and taking ownership of feedback and service recovery.
• Working in partnership with Culinary to deliver a seamless front and back-of-house operation.
• Supporting the achievement of revenue, payroll, productivity, cost and profitability targets.
• Understanding the departmental P&L and using commercial insight to support operational decisions.
• Reviewing business levels and ensuring our people and resources are deployed effectively.
• Identifying opportunities to grow revenue and continually improve the F&B offering.
• Maintaining Hyatt brand standards and ensuring Food Safety, Health & Safety and allergen requirements are consistently delivered.
• Supporting new menus, concepts, promotions and Food & Beverage initiatives.
• Acting as the senior Food & Beverage leader on duty when required.
• Undertaking hotel Duty Manager shifts when required, providing wider hotel leadership and support to our guests and colleagues.

About you

You don't need to have done exactly this role before, but you will need strong Food & Beverage operational experience and the confidence to lead people in a busy hotel or hospitality environment.

• Has previous supervisory or management experience within Food & Beverage, ideally within a similar high-volume hospitality operation.
• Is a visible, hands-on leader who enjoys being part of the operation.
• Is passionate about hospitality and creating memorable guest experiences.
• Has experience coaching and developing colleagues and junior leaders.
• Understands the commercial side of Food & Beverage, including payroll, productivity, costs, stock and revenue.
• Is confident managing challenging guest situations and making decisions during busy operations.
• Has a strong understanding of Food Safety, allergens and Health & Safety requirements.
• Communicates confidently and builds positive relationships across different departments.
• Is comfortable taking wider leadership responsibility during Duty Manager shifts.
• Can work flexibly across the operational needs of a hotel, including evenings, weekends and bank holidays.

Benefits of the Assistant Food and Beverage Manager role include

• 12 complimentary nights a year across Hyatt Hotels worldwide
• Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
• Free meals on duty in our colleague restaurant
• Uniform provided and laundered complimentary
• Headspace membership and access to our Employee Assistance Programme
• 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
• Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide

At Hyatt 'We care for people so they can be their best'. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1150 hotels in over 70 countries and is recognised as a Great Place to Work Company!

Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities.

Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.

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