Food & Beverage Assistant

Interstate Europe Hotels & Resorts; Greater London; Sur place; GBP 12 000 - 17 000; Plein temps

Avantages offerts par ce poste

Training & leadership development

Staff discounts

Stream pay

Employee assistance programme

Incentives

Gym access

28 days holiday

Uniforms provided

Staff parking

Résumé du poste

Aimbridge Hospitality EMEA is seeking a Food and Beverage Assistant at our London Heathrow site. You will greet guests, take orders, serve food and drinks, and handle payments with a keen focus on guest satisfaction.

You will maintain a clean dining area, restock supplies, and support food preparation as needed while upholding Aimbridge’s standards and hospitality pillar values: People, Product, Guest, Performance.

Qualifications

• Hospitality experience preferred but not essential.
• Excellent guest service and attention to detail.
• Ability to work in a team and adapt to shift patterns.

Responsabilités

• Welcome guests, take orders, and serve food and drinks.
• Handle payments and maintain dining area.
• Restock supplies and assist with food preparation as needed.

Connaissances

Customer service

Communication skills

Teamwork

Flexibility

Description du poste

Location: Holiday Inn and Staybridge Suites London Heathrow

Who are we?

Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. We’re passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. From the rich diversity of our people and locations to our “people first” approach to business, the Aimbridge experience is like no other.

What is in it for you?

As part of the Aimbridge team, you will have access to industry leading benefits that include

• Industry leading training and leadership development opportunities
• Hotel discounts portfolio wide – Staff rates and up to 50% discount on food & beverage and spa
• Access to Stream - Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing
• 24/7 access to our employee assistance programme
• Uncapped incentives to reward you for your contributions
• Access to hotel gym facilities
• Minimum of 28 days holiday
• Uniforms provided
• Free staff parking

A day in the life of…

As Food and Beverage Assistant you’ll be responsible for ensuring that guests have a positive, first class dining experience. You’ll greet guests, take orders, serve food and drinks, and handle payments. You’ll be responsible for maintaining a clean and organised dining area, restocking supplies, and assisting with food preparation as needed whilst working agilely to support the rest of the wider business. Excellent customer service skills and attention to detail are essential for this role and you'll always work with Aimbridge’s four pillars of Food and Beverage in mind: People, Product, Guest, Performance.

What do we need from you?

• Food and Beverage experience isn't essential for this role, but to be successful, you will be passionate about providing an exceptional guest experience and living through our brand standards
• You’ll have strong communication skills and the ability to engage with guests in a friendly and professional manner
• An ability to work well in a team and collaborate with other staff members to provide excellent service to guest, being agile in your ability to support colleagues across the hotel
• Attention to detail and ability to maintain a clean and organised dining area
• Flexibility to work varying shifts, including nights, weekends and holidays.

At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our global community and offering everyone ‘A Place to Grow’