Guest Experience Specialist - Food & Beverage

Interstate Europe Hotels & Resorts; Greater London; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Training & leadership development

Staff discounts

Stream pay

Employee assistance programme

Incentives

Gym access

28 days holiday

Uniforms provided

Staff parking

Job summary

Aimbridge Hospitality EMEA is seeking a Food and Beverage Assistant at our London Heathrow site. You will greet guests, take orders, serve food and drinks, and handle payments with a keen focus on guest satisfaction.

You will maintain a clean dining area, restock supplies, and support food preparation as needed while upholding Aimbridge’s standards and hospitality pillar values: People, Product, Guest, Performance.

Qualifications

• Hospitality experience preferred but not essential.
• Excellent guest service and attention to detail.
• Ability to work in a team and adapt to shift patterns.

Responsibilities

• Welcome guests, take orders, and serve food and drinks.
• Handle payments and maintain dining area.
• Restock supplies and assist with food preparation as needed.

Skills

Customer service

Communication skills

Teamwork

Flexibility

Job description

Aimbridge Hospitality EMEA is seeking a Food and Beverage Assistant at our London Heathrow site. You will greet guests, take orders, serve food and drinks, and handle payments with a keen focus on guest satisfaction.

You will maintain a clean dining area, restock supplies, and support food preparation as needed while upholding Aimbridge’s standards and hospitality pillar values: People, Product, Guest, Performance.