F&B Operations Lead - Banquets, Bars & Restaurant

Harri; Harrogate; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Discounted room rates

Birthday day off

Maternity/ Adoption leave

Course Sponsorship

F&B discount

Refer a Friend £250

Flexible working

Wagestream pay

Life Insurance

Employee Assistance Programme

Wellness events

Free meals on duty

Job summary

The Crown Hotel Harrogate is seeking a Banqueting, Bars and Restaurant Manager to lead the F&B operation and guest service. You will oversee daily activities, coach staff, address guest feedback, and drive profitability while maintaining high standards of cleanliness and safety.

Join RBH Hospitality Management at The Crown Hotel Harrogate for a role focused on delivering exceptional hospitality and a positive guest experience in a dynamic setting.

Qualifications

• Proven leadership skills with the ability to motivate and manage teams.
• Strong experience in F&B operations within a hospitality setting.
• Guest-centric mindset with a focus on service excellence.
• Excellent communication with guests, staff and management.
• Able to multitask and manage time in a fast-paced environment.

Responsibilities

• Oversee daily F&B operations in collaboration with the F&B Manager.
• Lead and manage the F&B department, providing guidance and training.
• Monitor guest feedback and address complaints promptly.
• Review financial performance and implement profitability strategies.
• Ensure standards for cleanliness, maintenance and guest safety.
• Ensure compliance with health, safety and environmental regulations.

Skills

Leadership

F&B operations

Guest-centric

Communication

Multitasking

Job description

The Crown Hotel Harrogate is seeking a Banqueting, Bars and Restaurant Manager to lead the F&B operation and guest service. You will oversee daily activities, coach staff, address guest feedback, and drive profitability while maintaining high standards of cleanliness and safety.

Join RBH Hospitality Management at The Crown Hotel Harrogate for a role focused on delivering exceptional hospitality and a positive guest experience in a dynamic setting.