Guest-Experience F&B Assistant

Valor Hospitality Partners, LLC; Harrogate; Hybrid; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Team member discounts

UK hotel member rates

Dining discount 50%

Free meals on duty

Cycle To Work Scheme

Refer-a-friend bonuses

Wellbeing benefits

Job summary

Crowne Plaza Harrogate is seeking a dedicated Food and Beverage Assistant to be at the heart of our guest experience, delivering exceptional service and ensuring a memorable dining experience.

Join our team and get rewarded with benefits while learning new skills. This role involves evenings, weekends and holidays in a fast-paced hospitality environment, offering room to grow within the team.

Qualifications

• Previous experience in a similar role within the hospitality industry is desirable but not mandatory.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple tasks efficiently.
• Strong attention to detail and a commitment to delivering high standards.
• Flexible to work various shifts, including evenings, weekends, and holidays.

Responsibilities

• Assist in the preparation and serving of food and beverages to guests in an efficient and pleasant manner.
• Maintain cleanliness and organisation of the dining areas, ensuring compliance with health and safety standards.
• Provide excellent customer service by addressing guest inquiries and resolving complaints promptly and professionally.
• Support the Food and Beverage team in all operational duties, including setting up and clearing tables, restocking supplies, and assisting with inventory management.
• Assist in the coordination and execution of events and special functions.
• Ensure all areas are well-stocked and presented impeccably at all times.

Skills

Hospitality experience

Customer service

Communication

Multitasking

Flexible shifts

Job description

Crowne Plaza Harrogate is seeking a dedicated Food and Beverage Assistant to be at the heart of our guest experience, delivering exceptional service and ensuring a memorable dining experience.

Join our team and get rewarded with benefits while learning new skills. This role involves evenings, weekends and holidays in a fast-paced hospitality environment, offering room to grow within the team.