F&B Experience Lead — Hands-On Supervisor

Chichester Harbour Hotel Limited; Midhurst; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Career progression

Tronc scheme

Staff training and progression

Hotel stays and discounts

Employee benefits platform

Assistance programme

Harbour Hotels uniform

Meals on duty

Job summary

Chichester Harbour Hotel Limited is looking for an experienced F&B Supervisor to lead from the front, ensuring guests receive an outstanding experience from arrival through service.

You will manage the floor, motivate the team and deliver high service standards while driving guest satisfaction and revenue. This hands-on role requires strong communication, a proactive approach and a commitment to teamwork.

Qualifications

• Previous F&B or hospitality supervisory experience.
• Energetic, hands-on and confident leadership style.
• Passion for delivering excellent guest experiences.
• Must be available to work weekends, evenings, bank holidays and during busy seasonal periods.
• Strong communication and organisational skills.
• Ability to lead a team and take ownership of the shift.

Responsibilities

• Lead from the front and be visible on the floor, guiding the team.
• Own and manage the shift to keep service running smoothly.
• Keep standards high and maximise guest satisfaction and revenue.
• Solve problems and set the standard through personal actions.
• Create a positive, high-performing F&B team culture.

Skills

Leadership

Guest experience

Communication

Availability weekends/evenings/bank-h/

Team ownership

Job description

Chichester Harbour Hotel Limited is looking for an experienced F&B Supervisor to lead from the front, ensuring guests receive an outstanding experience from arrival through service.

You will manage the floor, motivate the team and deliver high service standards while driving guest satisfaction and revenue. This hands-on role requires strong communication, a proactive approach and a commitment to teamwork.