Eyewear Retail Assistant — Customer Care & Eye-Tests

The Boots Company PLC; Haverfordwest; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Quarterly bonus

Staff discounts

Career development

Enhanced leave pay

Benefits scheme

Counselling service

Job summary

Boots Opticians in the UK is seeking a Retail Assistant to be the first and last point of contact for customers. On the shop floor you will listen to needs, help them choose eyewear, assist with eye-tests pre-screening, and support dispensing and aftercare. You will report to the store manager and contribute to high standards of service.

This in-store role offers a discretionary quarterly bonus, generous staff discounts, and career development opportunities within Boots Opticians.

Qualifications

• Passion for customer care.
• Desire to learn.

Responsibilities

• Ordering, dispensing and collection of glasses and contact lenses.
• Supporting with eye-tests and pre-screening activities.
• Providing aftercare support through repairs and adjustments.
• Completing operational and administrative tasks associated with dispensing prescriptions.
• Maintaining shop floor standards.

Skills

Customer service

Communication

Desire to learn

Job description

Boots Opticians in the UK is seeking a Retail Assistant to be the first and last point of contact for customers. On the shop floor you will listen to needs, help them choose eyewear, assist with eye-tests pre-screening, and support dispensing and aftercare. You will report to the store manager and contribute to high standards of service.

This in-store role offers a discretionary quarterly bonus, generous staff discounts, and career development opportunities within Boots Opticians.