Eyewear Retail Assistant – Customer Care & Optics

Boots Uk; West Alvington; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Discretionary quarterly bonus

Generous employee discounts for you &

Clinical and non-clinical career dev

Enhanced parental leave pay & giftcard

Flexible benefits scheme

24/7 counselling via TELUS Health

Job summary

Boots Opticians is looking for a Retail Assistant to join our in-store team. You’ll be the first and last point of contact for customers, helping them choose eyewear and services while delivering friendly, personalised care.

Based in store, you’ll support dispensing, pre-screening activities, and aftercare, working with a friendly team. A passion for customer care and a willingness to learn are essential; bonus and discounts are available.

Qualifications

• Passion for customer care.
• Desire to learn.

Responsibilities

• Ordering, dispensing and collection of glasses and contact lenses
• Supporting with eye-tests and pre-screening activities
• Providing aftercare support through repairs and adjustments
• Completing operational and administrative tasks associated with dispensing prescriptions

Skills

Passion for customer care

Desire to learn

Job description

Boots Opticians is looking for a Retail Assistant to join our in-store team. You’ll be the first and last point of contact for customers, helping them choose eyewear and services while delivering friendly, personalised care.

Based in store, you’ll support dispensing, pre-screening activities, and aftercare, working with a friendly team. A passion for customer care and a willingness to learn are essential; bonus and discounts are available.