Eyewear Retail Assistant – Vision Care & Customer Service

Boots Group; East Kilbride; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Discretionary quarterly bonus

Generous employee discounts

Clinical and Non-Clinical Career dev

Enhanced maternity/paternity/adoption

Flexible benefits scheme

Employee Assistance Programme (TELUS)

Job summary

Boots Opticians in the United Kingdom is seeking a Retail Assistant to be the first and last point of contact for customers on the shop floor, building rapport, listening to needs and helping them choose eyewear or services. You will assist with dispensing glasses and contact lenses, support pre-screening eye-tests, provide aftercare, and keep the store clean and well-presented.

The role reports to the store manager and offers opportunities to learn, develop in retail or clinical settings, and

Qualifications

• Passion for customer care.
• Desire to learn.
• Experience in retail or clinical environment is a plus.

Responsibilities

• Ordering, dispensing and collection of glasses and contact lenses.
• Supporting with eye-tests and pre-screening activities.
• Providing aftercare support through repairs and adjustments.
• Completing operational and administrative tasks associated with dispensing prescriptions.
• Maintaining shop floor standards.

Skills

Customer care

Retail experience

Willingness to learn

Job description

Boots Opticians in the United Kingdom is seeking a Retail Assistant to be the first and last point of contact for customers on the shop floor, building rapport, listening to needs and helping them choose eyewear or services. You will assist with dispensing glasses and contact lenses, support pre-screening eye-tests, provide aftercare, and keep the store clean and well-presented.

The role reports to the store manager and offers opportunities to learn, develop in retail or clinical settings, and