Eyewear Advisor & Eye-Test Support

Boots UK; Farnborough; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Discretionary bonus

Employee discounts

Career development opportunities

Parental leave benefits

Flexible benefits scheme

Employee Assistance Programme (TELUS)

Job summary

Boots Opticians in the United Kingdom is seeking a Retail Assistant to be the first and last point of contact for customers on the shop floor. You will listen to needs, guide customers to eyewear and services, greet arrivals and support pre-screening activities as part of eye tests.

Based in store and reporting to the store manager, you will develop product knowledge through the Step Into Optics training, handle ordering, dispensing and collection of glasses and contact lenses, and contribute to

Qualifications

• Passion for customer care.
• Desire to learn.

Responsibilities

• Ordering, dispensing and collection of glasses and contact lenses.
• Supporting with eye-tests and pre-screening activities.
• Providing aftercare support through repairs and adjustments.
• Completing operational and administrative tasks associated with dispensing prescriptions.
• Maintaining shop floor standards.

Skills

Customer service

Willingness to learn

Job description

Boots Opticians in the United Kingdom is seeking a Retail Assistant to be the first and last point of contact for customers on the shop floor. You will listen to needs, guide customers to eyewear and services, greet arrivals and support pre-screening activities as part of eye tests.

Based in store and reporting to the store manager, you will develop product knowledge through the Step Into Optics training, handle ordering, dispensing and collection of glasses and contact lenses, and contribute to