Optics Retail Assistant — Eye Care & Eyewear Expert

Boots Uk; West Stow; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Discretionary bonus

Employee discounts

Career development

Parental leave pay & gift card

Flexible benefits

Counselling and EAP

Job summary

Boots Opticians in the United Kingdom seeks a Retail Assistant to be the first and last point of contact for customers, helping them choose eyewear and services on the shop floor.

You will gain knowledge through our Step Into Optics training, assist with eye-tests/pre-screening, arrange glasses and lenses, and handle aftercare and dispensing paperwork. This role reports to store management and offers strong benefits.

Qualifications

• Passion for customer care
• Desire to learn

Responsibilities

• Ordering, dispensing and collection of glasses and contact lenses
• Supporting with eye-tests and pre-screening activities
• Providing aftercare support through repairs and adjustments
• Completing operational and administrative tasks associated with dispensing prescriptions

Skills

Customer care

Desire to learn

Job description

Boots Opticians in the United Kingdom seeks a Retail Assistant to be the first and last point of contact for customers, helping them choose eyewear and services on the shop floor.

You will gain knowledge through our Step Into Optics training, assist with eye-tests/pre-screening, arrange glasses and lenses, and handle aftercare and dispensing paperwork. This role reports to store management and offers strong benefits.